Full Job Description

McDonald’s is currently seeking a Restaurant General Manager for immediate hire. The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest experience, people, and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the directions of the Director of Operations or Supervisor of Operations. The RGM directly manages a team of Department Managers, Hourly Shift Leaders, and Crew Team Members.

Responsibilities:

• PROFITABILITY

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes.

Reviews key P&L lines to increase profitability for the restaurant.

Drives sales through proactive guest service, people development & operations management.

• GUEST EXPERIENCE

Motivates and directs team members to exceed guest expectations with fast, accurate, and friendly service in a clean facility.

Manages the guests experience through operations and timely responses to Guest issues.

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues.

Identifies and interacts with the community to engage the prospective guests and execute local marketing initiatives.

• PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team.

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs.

Provides coaching and feedback to Team Members, Shift Leaders, and Department Managers to increase the restaurant team’s capabilities and raise restaurant performance.

• OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and company policies.

Ensures that restaurant upholds operational and brand standards.

*Performs duties of the Department Managers & Hourly Shift Leaders when necessary.

Additional Responsibilities:

To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that have specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!

The General Manager may also be responsible for hiring and developing Department and Shift Managers to ensure that the restaurant has the right team to lead into the future.

Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our franchisee owned and operated restaurants.

Additional Info:

Along with competitive pay, a General Manager at this McDonald’s Franchise owned restaurant is eligible for incredible benefits including:

• 2 weeks paid vacation
• 1 paid holiday and 1 additional paid day i.e., (Birthday)
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English as a second language classes
• Medical, dental and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service Awards
• Flexible schedule
• Bonuses
• Paid Training
• Uniforms

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant management: 3 years (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person