Job Summary:
The Azzolino Clinic is expanding its team and has an immediate opening for a talented receptionist and patient care coordinator. We are an integrative healthcare clinic with internationally respected Chiropractic Neurologists and medical and Naturopathic Doctors. We are interested in a person who can perform at the same caliber, is dedicated to helping others, and is interested in a long-term position.

Responsibilities:

The Medical Receptionist will provide our patients with the highest quality, personalized customer service and perform office administrative duties.

• Accountable for daily management of provider schedules.
• Registers new patients and schedules initial and followup appointments.
• Greets patients and visitors in a professional and friendly manner
• Accountable for patient check-in/check-out and maintains accurate and up-to-date electronic medical records.
• Collaborates with medical staff to ensure efficient patient flow.
• Responsible for the timely collection of payments and maintaining accurate records and reports of billing data.
• Informs patients of office policies and procedures
• Fields questions and concerns from patients.
• Responds to calls and emails within 24 hours.
• Takes detailed messages for medical and administrative staff.
• Handles incoming and outgoing mail.
• Ensures the reception area is sanitized and well-maintained.
• Other duties may be assigned.

Requirements:

• Must multi-task, perform complex problem-solving, and make decisions without direct supervision in a fast-paced environment.
• Excellent verbal and written business communication skills.
• Exceptional customer service and telephone etiquette.
• Exceptional interpersonal skills in handling sensitive and confidential situations.
• Proven work experience as a Medical Receptionist or similar role
• Experience in a functional or integrative medical clinic a plus
• Knowledge of Rapid or similar practice management and EMR software
• Familiarity with HIPAA regulations and medical terminology
• Ability to handle high call volumes and operate multi-line phone systems

If you meet the requirements above and are looking to contribute to a dynamic healthcare team, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Vision insurance
• Wellness program

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical receptionist: 1 year (Required)

Ability to Relocate:

• San Francisco, CA 94109: Relocate before starting work (Required)

Work Location: In person