Description

POSITION PURPOSE

Ensure all public areas are clean and maintained according to the standards of the hotel.

ESSENTIAL RESPONSIBILITIES

• Perform general cleaning duties in public areas (i.e., wipe down furniture, corridors, maintain all waste receptacles, clean glass, and general dusting of public areas.
• Responsible for being knowledgeable about the hotel.
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and fitness center.
• Supply own cleaning cart with appropriate supplies for shift.
• Dust furniture and fixtures.
• Ensure work areas are clean when finished.
• Vacuum public areas.
• Ensure staff member break areas and administrative offices are clean and well maintained.
• All other duties as assigned by a manager or supervisor.

PHYSICAL DEMANDS

• Environmental conditions are both inside and outside. A job is considered both if the activities occur inside or outside in approximately equal amounts. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
• Exert 50 to 100 pounds of force occasionally.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 75 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
• Requires manual dexterity to use and operate all necessary equipment.
• Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Assist with any guest inquiry.
• Enforce hotel safety standards.
• Any other duties as assigned by the General Manager.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language used in the workplace.
• Requires good communication skills, both verbal and written.
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
• Understand simple instructions.
• Learn simple procedures and techniques.
• Perform routine work or the same task repeatedly.

EDUCATION

High School Completion OR an equivalent level of education and experience.

EXPERIENCE

Hospitality experience preferred

LICENSES OR CERTIFICATIONS

Not Applicable

GROOMING

All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Qualifications