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POSITION PURPOSE
Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Ensure that the front desk operation meets hotel standards for maximum guest satisfaction.
ESSENTIAL RESPONSIBILITIES
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
PHYSICAL DEMANDS
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
EDUCATION
High school or equivalent education required. Bachelors Degree preferred.
EXPERIENCE
LICENSES OR CERTIFICATIONS
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Other
Business Services
$47k-64k (estimate)
11/16/2022
06/02/2024
azulhospitalitygroup.com
SAN DIEGO, CA
50 - 100
2007
DOUGLAS LEIBER
$5M - $10M
Business Services
EXTENSIVE EXPERIENCE & EXPERTISE IN ALL ASPECTS OF HOTEL MANAGEMENT AZUL focuses on hotels with unique destination and product attributes including Lifestyle Hotels, Resort & Destination Properties, Boutique Select Service, and underperforming assets. AZUL CORE Whether for a single asset or a portfolio, AZUL provides a fully integrated operating platform that has extensive support and resources for all facets of hotel operations. The management team includes some of the best leaders in the hospitality industry providing: Rigorous Management | Product Repositioning | Progressive Sales & Marketi...ng Strategies | Revenue Management Oversight | Guest & Brand Excellence | Food & Beverage Innovation | Financial Reporting | Accounting & Compliance | Project Management | Technical & Pre-Opening Services AZUL MISSION & VALUES The foundation of successful hospitality is and always has been exceptional guest, client & associate service. In keeping with that belief, our culture is defined by eight core service values, which drive our mission: 1. Maintain a professional staff of the highest standards through continuous training and development 2. Anticipate and exceed our guests & clients expectations with genuine sincerity 3. Treat each guest, client and fellow associate with respect, honesty, appreciation, and concern 4. Protect and further the clients and our companys financial well-being 5. Perform all responsibilities safely, legally, and ethically 6. Continuously strive for product improvement 7. Respect and care for our clients assets 8. Communicate positively about our guests, clients and associates at all times AZUL CAREERS AZUL is always looking for associates with a true passion for the hospitality industry. We want professionals who aspire to elevate their craft. We believe in a culture that inspires excellence and yet maintains a healthy lifestyle. If you are looking for a hospitality company that will help realize your potential, we encourage you to apply.
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The job skills required for Front Desk Supervisor include Front Office, Guest Service, Leadership, Listening, Cash Handling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.