Compliance Coordinator

POSITION PURPOSE

The Compliance Coordinator ensures that the Company’s business practices follow all ethical and legal requirements of the Hotel Worker Protection Ordinance. Creates an auditing program and schedule reviews to monitor compliance. Partners with key stakeholders on resolving any compliance issues. In addition, the role is responsible for maintaining various company records and policies. The role will also assist with maintaining associate personnel records and documents and other administrative human resources tasks.

ESSENTIAL RESPONSIBLITIES

• Creates an auditing program to monitor the Company’s adherence to legal and ethical requirements, including but not limited to:

• Compliance with State and City Ordinances
• Payroll Compliance
• Monthly Financial Records Compliance
• Creates, updates, and administers audit ready checklists.
• Completes weekly, bi-weekly, quarterly, and annual reviews to monitor adherence to rules and regulations.
• Partners with key stake holders at the Corporate and Property level to identify areas of non-compliance, create action plans, and follow up.
• Improves areas of the business that do not meet requirements.
• Visiting properties to ensure that agreed procedures are being implemented.
• Partner with property and Corporate Staff Members and train on their role/s in compliance.
• Producing training materials and sharing best practice throughout a business
• Assist with the preparation of all documents and forms related to the staff member personnel files and the hiring process, including but not limited to pre-screening and reference checks.
• Oversee Paycom system and assists staff in the use of self-service module.
• Maintain Staff Services information system with accurate staff records and comply with Federal, State, and local laws.
• Process and assist with Workers Comp paperwork as needed.
• Process and assist with Guest Liability Claims as needed.
• Process staff requests relative to FMLA, FLSA, ADA, Pregnancy Leave, Temporary Disability Insurance, and any other regulation relating to employment law, while accurately tracking on Paycom system and keeping the Azul Corporate Office and General Manager abreast of all claims/concerns.
• Monitor, audit, and support Time and Attendance system.
• Monitor Azul Hospitality's Learning programs and ensure Department Heads are maintaining compliance with all staff members.
• Ability to maintain positive relations with line staff, and managers, and communicate concerns to upper management while maintaining the highest level of confidentiality.
• Be familiar with Staff Member Handbook, all company policies, and benefits so that he/she can intelligently answer questions to staff members he/she supervises and to obtain answers from Azul Corporate Office for any question about policies or benefits he/she cannot answer.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the Company:

• Any other duties as assigned by the Department Head.
• Attend all team meetings as required.
• Follow Safety practices and protocol.

PHYSICAL DEMANDS

• Position works both at the properties and at the Regional Management Office.
• Environmental conditions are inside, a job is considered inside if staff spends approximately 90 percent or more of the time inside. Temperature is moderate and controlled by property environmental systems.
• Must be able to sit at a desk for up to eight (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space and to reach other departments of the property on a timely basis.
• Must be able to lift up to 15 lbs. occasionally.
• May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.

• Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates.
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires excellent communication skills, both verbal and written with guests, department managers and talent.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.

• Frequently change from one activity to another, for example, writing a speech, giving a speech, and writing a report of progress.

• Ability to analyze, forecast data, and make judgments to ensure proper payroll and production control.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.

• Thorough knowledge of federal, state and local laws governing payroll and wage and hour issues, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
• Knowledge of Personnel Document & Retention Requirements
• Knowledgeable in Computer program, including:
• Paycom - Advanced
• Egnyte - Basic
• MS Excel - Intermediate
• MS Word Basic
• Must adhere to the strictest code of ethical and honesty conduct.

EDUCATION

• High school or equivalent education required. Bachelor’s Degree and/or equivalent level of education preferred.

EXPERIENCE

Minimum of one year experience in Compliance, or Risk Management.

LICENSES OR CERTIFICATIONS

Ability to provide and maintain a valid driver’s license as the position may require the operation of motorized and electric vehicles.

GROOMING

All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality, LLC standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, LLC from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality, LLC rules and regulations for the safe and effective operation of the Company’s facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.