Job Description

SUMMARY:

Provide elevated customer service in a high energy and fast paced environment. Maintain a positive attitude with guests and co-workers while accurately operating a point of sale system and fulfilling food and beverage orders in an efficient manner. Performs opening and closing job duties for all scheduled events.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:

NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.

• Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.

• Serve food and beverage items in correct proportions, following proper sanitation guidelines. May prepare, cook, or assemble food items.

• Properly record all transactions via the point of sale system and collects payment for food and beverage items; processes credit cards or meal plan payments.

• Adhere to cash handling policies and procedures.

• Maintains a high-quality appearance of the concession location with a focus on attention to detail and clear sight lines.

• Participate in set-up, opening & closing procedures, arrange inventory, notify supervisor of any inventory deficiency or shortages.

• Perform clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment and adhere to sanitation and safety guidelines

• Perform other duties as assigned in addition to cashier duties (if applicable).

• Ensures security of company assets.

• Observes all company rules and regulations in the performance of duties.

• Assist other departments as needed.

• Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.

• Other duties as assigned.

Job Requirements

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

The minimum requirement for applicants is a High School Diploma or a General Education Development (GED) degree is required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Strong communication and interpersonal skills are required.

Food Handler’s certificate from the County of San Diego is preferred.
Must be at least 21 years of age in order to serve alcohol. Responsible Beverage Service certification preferred.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

LANGUAGE SKILLS:

Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to effectively communicate with customers and employees using correct English. Requires good voice quality that is conversational and professional.

MATHEMATICAL SKILLS:

Basic math skills with the ability to count in ascending or descending order. Must be able to add, subtract, multiply and divide.

REASONING ABILITY:

Requires the ability to apply common-sense understanding to carry out general written or oral instruction.

MANUAL DEXTERITY:

Requires the ability to use a variety of equipment and utensils.

PHYSICAL COMMUNICATION:

Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. Physical appearance presented to the public and internal employees must be professional.

PHYSICAL DEMANDS:

Must be able to operate cash registers. While performing the duties of this job, the employee is frequently required to stand for prolonged hours; handle and reach objects. Employees are required to stand, walk/move and may ascend/descend stairs. Must be able to move, lift or carry heavy objects or materials up to 50 pounds.

WORKING CONDITIONS AND HAZARDS

Work is regularly performed in a food production area where there is frequent exposure to food fumes or airborne particles. The employee frequently works near moving mechanical parts and is exposed to humid and hot conditions as well as cleaning chemicals. Employees will work outside with exposure to varying weather conditions, dust, allergens, and work temperatures. The noise level in the work environment is usually moderate on non-event days and moderate to loud on event days.

BACKGROUND CHECK INFORMATION:

A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.

Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.

Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check.

Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks.

Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report. Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.

Aztec Shops is committed to providing equal employment opportunity (EEO) decisions solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered, in regards to recruiting, hiring, training, transferring and promoting the best qualified persons for all jobs without regard to ancestry, age, color, disability, genetic information, gender, gender identity, gender expression hair style or texture associated with race, marital status, medical condition (genetic characteristics (GINA) , cancer or a record or history of cancer), national origin, race, religion (religious dress/grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions, reproductive choices), sexual orientation, military or veteran status, victimization of domestic violence (includes sexual assault, and/or stalking),or any other categories protected by law. Aztec Shops ensures that this applies to all personnel actions such as compensation, benefits, transfers, layoffs, company-sponsored training, promotions, terminations and disciplinary actions.

Aztec Shops, Ltd. is also committed to promoting a diverse, equitable and inclusive workplace culture. Our organization embraces the many dimensions of diversity that make individuals unique and harness a variety of perspectives in order to create better outcomes that will benefit everyone