Description

The Inside Salesperson is hired by, reports to and is evaluated by the Sales Manager or Store Manager. The Inside Salesperson is responsible for building, managing and maintaining new and existing customers pertaining to all Delta Group equipment lines while achieving sales and revenue targets set forth by Delta Group. The Inside Salesperson works in collaboration with the Sales Manager, service and parts department team members, vendors, and customers to further the goals and objectives of Delta Group. Other job duties include, but are not limited to, the following:

Sales Department Responsibilities

- Represents Delta Group for the sale of equipment for customers who visit the showroom.

- Builds relationships with city, county and state municipalities and works to expand our market share with equipment sales in that category.

- Utilizes Delta Group’s operating system to understand equipment availability.

- Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership.

- Works with marketing department and Sales Manager and/or Store Manager to increase market share.

- Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods.

- Meets sales goals as set forth by Sales Manager and/or Store Manager.

- Keeps equipment organized and clean, both in the showroom and in the equipment yard.

- Conducts new equipment field demonstrations.

- Processes customer credit applications.

- Maintains current inventory lists.

- Maintains relationships with current vendors.

- Attends trade shows and field days, as needed and as appropriate.

- Orders equipment based on sales demand in territory/history.

- Completes and maintains a customer profile on all of their customers.

- Monitors trends in customer’s business activities and timely communicates to management.

- Attends sales training/events/seminars and completed on-line training courses as required. 

Team Leadership

- Develops and maintains open communication among employees, customers, vendors, partners, and suppliers.

- Encourages and promotes a collaborative working relationship between the parts, sales, and service departments.

Customer Service

- Handles all customer questions, concerns, and complaints expeditiously.

- Reinforces a philosophy of “fix it right the first time”.

- Believes in always “under promising and over delivering” when providing a customer an estimate for requested equipment.

- Works with the service and parts departments to exceed customer expectations.

Requirements

Desired Skills and Characteristics:

- Excellent written and oral communications skills.

- Able to balance and coordinate multiple responsibilities.

- Able to prioritize, multitask and work efficiently.

- Energetic and passionate about making a positive difference for people and communities. 

- Self-motivated with the ability to be agile and flexible.

- Able to work across differences and understand the importance of diverse voices.

- Strong negotiating skills.

- Able to use standard desktop applications such as Microsoft Office and internet functions. 

Education, Experience and Background:

- Bachelor’s degree preferred. 

- Prior sales experience preferred. 

- General understanding of AG practices and equipment operations preferred.