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Reporting to: Professional Services, Team Lead
Direct Reports: None
Location: Remotely from the Netherlands
Travel expectations: 60% including international travel and frequent travel to the UK
Your Impact
Axon is seeking talented a Professional Services Manager to join a brand-new team in supporting our growing customer base with Axon product deployments in the UK, Europe and META regions. Sitting between a sales, and Business as Usual (BAU) a Professional Services Manager has broad technical knowledge, product implementation experience and a customer-centric attitude, as well as the ability to work collaboratively and with agility in a fast moving and often ambiguous environment. You will become an expert in Axon's SaaS and devices products, consultation and deployment programs, and work with Professional Services colleagues, sales, training, customer support, customer success and product teams to ensure a positive and successful product implementation experience for our customers; resulting in strong partnerships. Your efforts will directly impact revenue-earning business activities, and you will frequently manage multiple high-priority, deadline-driven projects at once. Additionally, as a subject-matter expert in your region, you will be collaborating with your teammates on designing and improving Professional Services processes related to consultation and implementation in UK, Europe and META regions, as well as assisting on a variety of other deployment related projects and tasks.
Your primary objective will be to delight the customer by working with them to implement Axon’s network of solutions and products, in line with customer’s expectations and delivering both quality and value, as soon as possible in their lifecycle, by being Sharp, Adaptable and Unstoppable.
Your Day to Day
What You Bring
Full Time
Wholesale
$116k-161k (estimate)
05/01/2024
07/09/2024
axon-id.com
Montral
<25
Wholesale