Candidate will be part of a team responsible for the deployment, installation, and maintenance of the Persistent Cyber Training Environment (PCTE); a Department of Defense cyber training platform/cyber range.

• Responsible for the installation, configuration, verification, and maintenance of a variety of COTS and GOTS hardware and software in a virtualized and containerized environment.

• Leveraging existing skills and program documentation, perform racking and stacking of equipment, cabling, provisioning, bare metal installation of OSes/hypervisors, provisioning of storage, configuration of virtualized networking, deployment of containers, merging of CI-CD artifacts, implementation of security policies and STIGs in conformance with existing type based ATO, and testing and validation of deployed solutions to ensure operability of all components.

• Additional duties include ingesting documentation and knowledge from various sources and teams to generate mature and concise documentation for the installation of complete systems and individual updates (which may be composed of configuration changes, various COTS or GOTS software, or installation/replacement/refresh of hardware components and their associated configuration and integration).

• May be responsible for conducting installations of new equipment at customer sites and data centers (travel required).

• May be required to assist in troubleshooting and performing root cause analysis in the event of a patch, component, device, or system failure.

• Must be able to coordinate productively and diplomatically with vendors, team members, developers, contractors, and subcontractors.

• Comprehensive skill sets and complete knowledge of all HW and SW is not required coming into this position. However, the candidate must be sufficiently experienced in several of the associated technologies and be a fast learner with a proven ability to independently identify, troubleshoot, and resolve problems. Reach back support will be available within the immediate team, across the broader PCTE teams, and vendors and developers.

• Bachelor's degree in a technical discipline such as IT, computer science, systems or software engineering from an accredited college or university. Applicable work experience may be substituted for a degree for junior roles.
• IAT Level II or greater. Security , CISSP or other equivalent certification required within six months of hire.

• The ideal candidate will have a functional to intermediate understanding of at least one of the subject areas listed below:

  • Linux system administration
  • Docker, Kubernetes, OpenShift, Tanzu
  • Git
  • Scripting or Automation (bash, python, Ansible, Puppet, PowerShell, etc.)
  • Enterprise Service Delivery

• Demonstrated experience in a technically demanding environment with the ability to execute in a hands-on role while maintaining the overall installation schedules. Able to work with a large team of engineers setting up complex software and hardware for data center and cloud environments.

• The ability to learn new technologies quickly and apply that knowledge in the field installing, configuring, troubleshooting, and testing the platform. The ability to apply critical thinking in the resolution of complex interdependent problems. The ability to apply empathy, compassion, and emotional intelligence when addressing issues encountered.

• Must be a self-starter in a fast-paced environment and able to work with a range of engineers holding a diverse set of skills at differing levels of experience.
• Must be able to prioritize multiple tasks, projects, and demands.
• Must be able to analyze real world problems and implement solutions according to corporate guidelines and procedures, and industry best practices.
• Be sensitive and flexible to the needs and requirements of the customer.
• Effective interpersonal and communications skills.
• Ability to solve technical problems involving a variety of interdependent software and hardware platforms.
• Excellent communications skills and the ability to work well in a team environment.
• Ability to interact with vendors/users/customers and developers to understand needs, limitations, operational requirements, and changes which may impact installation and testing activities, examine any relevant change implementation, then report the changes to leadership.

The ideal candidate will have a functional understanding of at least one of the subject areas listed below:

• Dell Servers
• Dell Layer 2 devices
• Cisco Layer 2 devices
• Cisco Layer 3 devices
• Load Balancers/Network Boundary Solutions: F5
• Storage: NetApp ONTAP, Dell PowerVault
• Out of Band Management: Dell iDRAC, HP iLO, etc.
• VMware vSphere: ESXi, vCenter
• Software Defined Networking: VMware NSX-T
• RedHat Services: IDM, SSO, or Satellite
• Cyber Security: ACAS, Tenable, HBSS, Elastic, STIGs, SCC, etc.
• Certificate Management: PKI

• Must be capable of obtaining a U.S. Top Secret/SCI Clearance.
• The position will require up to 10% travel time.

• Must be able to lift, stack, carry, install objects up to 45lbs. Must implement appropriate team lift procedures for objects over 45lbs.