At Axia Women's Health, recognized as a Great Place to Work for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

We are currently recruiting a Practice Coordinator for our Athena OB/GYN practice in Horsham, PA.

The Practice Coordinator reports to The Sr. Practice Administrator and is responsible for the overall daily management and coordination of clinical and administrative business operations for the care center.

Essential Functions:

• Responsible for the oversight of day-to-day operations of non-clinical staff.
• Escalates concerns between clinical and non-clinical staff to Regional Manager and physicians.
• Ensures all PSR tasks are delegated and completed in a timely manner.
  • Jellybeans, ORO, OB folders, annual backlog calls, paperwork, eEligibility processing, addressing patient balances, etc.
• Serves as the point person for provider schedule changes, ensures coverage, delegates plan for patient follow up and communicates plan.
• Coordinates coverage for staff call outs in collaboration with the clinical lead and Sr. Practice Administrator.
• Escalates facility/equipment maintenance concerns to Sr. Practice Administrator.
• Manages the day-to-day oversight of CES functions and escalates issues that cannot be resolved onsite to the Sr. Practice Administrator.
• Responsible for training new staff in day-to-day functions and job responsibilities.
• Supports rollout of operational processes and initiatives and ensures follow through and adherence to process standardization.
• Escalates gaps in operational workflow to Sr. Practice Administrator.
• Maintains patient education materials.
• Completes administrative tasks as assigned.

Please note that this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Supervisory Responsibilities:

• Overall management of both clinical/non-clinical center staff in collaboration with the Sr. Practice Administrator.

Qualities & Skills:

• Proven ability to work with physicians.
• Strong knowledge of the electronic billing process and medical insurance.
• Excellent verbal and written communication.
• Demonstrated ability to establish and maintain effective working relationships with personnel across various facilities as well as external entities.
• Strong knowledge of Microsoft Office Suite.

Education & Experience:

• 4-year degree from an accredited college in business, healthcare, or related field preferred.
• 5 years’ recent experience in healthcare management preferred.
• Experience managing a high-volume practice, OB/GYN or Fertility specialty, preferred.
• Experience managing staff.
• Knowledge of the electronic billing process and medical insurance preferred.
• Experience with eClinicalWorks (eCW) beneficial.

Full-Time Benefits Summary:

• Full-time benefit eligibility beginning the first of the month after hire.
• Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay.
• 401(k).
• Generous PTO offering with additional time off for volunteering.
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia-paid life insurance, short-term and long-term disability.
• Free counseling for colleagues and family members, including parents and parents-in-law.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.