University of Washington TRAINING AND COMMUNICATIONS SPECIALIST Seattle , Washington Apply Now Notes:As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119_a11y.pdf) We will begin screening completed application materials upon receipt through the close date.As a UW employee, you have a unique opportunity to change lives on our campuses, in our state, and around the world. UW employees bring their energy, creative problem-solving skills to their work and are dedicated to building stronger minds and a healthier world. UW is Committed to attracting and retaining a diverse staff, your experiences, perspectives, and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.The Finance, Planning, and Budgeting (FPB) encompasses the major central financial, planning, and budgeting functions for the University of Washington, including: Finance & Budget Strategy Institutional Data & Analysis Policy, Planning & State Operations University Business ServicesThe role of a Training & Communications Specialist is crucial in supporting the development and execution of Payroll training activities. Reporting to the Assistant Director, the Specialist will work on creating frameworks for training external Workday users/stakeholders using an online eLearning model. The Training & Communications Specialist will coordinate with customer support and technical application management teams and designated stakeholders to evaluate Workday training and resource needs for ongoing and emergent system changes. In addition, the Training & Communications Specialist will develop, define, update, and maintain timely and accurate training content specific to Workday business processes.The Training & Communications Specialist will also assess training requirements and needs based on assigned projects. Apart from these, the Training & Communications Specialist will assist with internal and external communications, website development, and work within the case management system. It is an exciting opportunity for anyone who has a passion for training and communication and wants to work in a challenging environment.We encourage applicants to apply even if they do not feel they satisfy all of the skills listed below; we understand that it will take some time for the successful applicant to strengthen specific position skills where needed, to learn about the university systems, campuses, and vendor collaborators, to develop a deep understanding of the FPB environment itself. You will join a supportive team that will partner with you in these efforts; we are an open, ethical, highly engaged, and collaborative community based on trust, transparency, and mutual respect. We believe in the importance of quality of life, embracing diversity, making a difference, and having fun.Position Complexities: Program Development & Management Coordinate with designated stakeholders to understand business requirements, identify information gaps, and calibrate training content Coordinate with Payroll Director and Assistant Directors to develop and communicate programmatic direction Support the development and execution of training initiatives based on the University needs related to payroll Works with a diverse group of individuals to remove barriers to learning and training Optimizes a robust program using both central and unit resources to achieve goals Support payroll organizational change management and communications efforts Manage high volume workloads by multitasking, coordinating, and communicating with peers and customers Monitor and evaluate the effectiveness of online training courses over time and incorporate improvements Creates innovative strategies using new techniques and technology Leverage engagement opportunities Stays informed about market trends and disseminates best practicesCampus leadership: Collaborate, communicate, and coordinate across the university Balance complex and competing priorities in a deadline driven environment Successfully navigate the complex structure of a central/decentral system at the University Develop timely and accurate training content for distribution to external end-users Build and maintain trusted relationships with internal partners and external partnersDuties & Responsibilities: Create, Update, and Maintain Training Content Collaborate with stakeholders to understand business requirements and identify areas for improvement in training contentDevelop, define, and maintain effective training materials, including frameworks for training external Workday users and stakeholdersEnsure accuracy and validity of training content by working closely with subject matter experts (SMEs)Monitor and evaluate the effectiveness of online training over time and make adjustments as neededContinuously improve training content to meet evolving business needs and ensure optimal learning outcomesCreate, Update, and Maintain Web Content Develop, define, and maintain high-quality web content to meet the needs of the Payroll OfficeCreate web-based tools that align with the guidelines of the Finance, Planning, and Budgeting organizationDesign and develop dependable web-based tools to support the Payroll OfficeDevelop project timelines and milestones and communicate progress with the manager and teamReport work progress against assigned stages and ensure timely completion of projectsPayroll Services Support Assist in managing payroll knowledge by identifying and verifying new additions/changes to the existing knowledge repositoryCoordinate and ensure timely updates/changes to the Payroll Office, UW Connect with UWIT, as necessarySupport communication efforts related to major payroll activities, system enhancements/updates, and known issuesFoster engagement between the Payroll Office and the diverse UW campus communityWork with a diverse group of individuals, placing a value on diversity, equity, and inclusivenessAdministration Ensure training and cross training across on business processes and systemsOther duties as assignedRequirements: Bachelor's degree and 3 years of experience relevant experience. Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for degreeDemonstrated experience in the learning and development or training domains, preferably in a training specialist roleKnowledge regarding training methodologies, best practices, and current trends in the industryProficient in the use of eLearning tools such as Adobe Captivate, Articulate Storyline, and CamtasiaProven ability to communicate effectively with diverse stakeholders, including customers and key process stakeholders.Excellent written and verbal communication skills, with a strong focus on clarity and concisenessExperience using a proactive continual service improvement/iterative approach to meet Payroll process design requirements, assimilating stakeholder feedback, and refining operational frameworks on an ongoing basisDemonstrated experience in working on diverse groups and teams; respects, values, and contributes to FPB and UWs commitment to diversity, inclusion, and equity.Desired: Working experience designing, executing and/or managing relevant HR/Payroll system training at the University of Washington or in a comparable higher education environmentApplication Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your 'My Jobs' page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.#J-18808-Ljbffr

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