2 Guest service associate Jobs in Provincetown, MA
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AWOL P-town is Hiring a Guest service associate Near Provincetown, MA
Looking for a full-time or part-time Guest Services Associate at AWOL Provincetown. - First point of contact for hotel guests, responsible for guest interactions, phone inquiries, concierge services, and breakfast preparation.
- Provide exceptional hospitality with attentiveness, friendliness, and efficiency to create memorable guest experiences.
- Key responsibilities include greeting guests, ensuring a delightful stay, and offering a memorable departure experience to encourage return visits.
- Seeking candidates with outgoing personalities, attention to detail, ability to work independently, and a preference for basic cooking / baking skills.
- If you enjoy engaging with people in a positive setting, apply now! Website : AWOL Provincetown
$19 - $20 hourly
Responsibilities :
- Greet hotel guests warmly and with a smile upon arrival, ensuring eye contact for a personal touch.
- Conduct tours of the hotel's facilities, services, amenities, and available activities for guests.
- Handle incoming phone calls professionally, taking necessary notes and information as required.
- Familiarize yourself with the Lark Hotels reservation system and follow the designated procedures.
- Display top-notch customer service, strong communication skills, excellent organizational abilities, and effective time management.
Qualifications :
- Minimum of 1 year of experience in the hospitality industry or a related field required.
- Completion of high school, GED, or equivalent is mandatory.
- Proficient in handling phone calls and effectively managing challenging situations.
- Possess outstanding customer service, communication, organizational, and time management abilities.
About Company
When it's time to take leave from the ordinary, AWOL (formerly Inn at the Moors) is your P-town destination. Set against this beach town's iconic moors, immerse yourself in the relaxed vibe and private amenities of our 30-room Provincetown Inn.
The heart and soul of Provincetown were built by the LGBTQ community, and that vibrant rhythm carries on today. Our Provincetown hotel is located in the West End, just a short walk from an eclectic mix of shopping, dining, beaches, and nightlife that reflects the area's diverse and colorful roots.
Coupled with our secluded location, AWOL's amenities will leave you wanting for nothing.
We live and breathe the essence that makes P-town the vibrant retreat that it is, honoring its history as a place of inclusion and diversity.
Everyone is welcome, and we'll save you a seat at the pool. We'll be the ones floating on giant inflatable donuts.
Website : https : / / www.larkhotels.com / hotels / awol?utm source gmb&utm medium yext
Compensation details : 19-20 Hourly Wage
PIb0f0dad873d1-25406-34167807
Last updated : 2024-05-19
Job Summary
Full Time
$32k-42k (estimate)
04/01/2024
06/09/2024
The job skills required for Guest service associate include Customer Service, Guest Service, Communication Skills, Time Management, Attention to Detail, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service associate positions, which can be used as a reference in future career path planning. As a Guest service associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service associate. You can explore the career advancement for a Guest service associate below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Associate job description and responsibilities
Monitor all check-in of guests and process all complaints and requests
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Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
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Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner
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Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
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Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Associate jobs
Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.
02/12/2022: Florence, AL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
01/26/2022: Eugene, OR
A good guest services employee greets every guest with a smile and kind word.
01/26/2022: Evansville, IN
Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/07/2022: Tampa, FL
The best guest service professionals have a deep knowledge of how their companies’ products work.
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Step 3: View the best colleges and universities for Guest Service Associate.
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