JOB SUMMARY: DESCRIBES THE GENERAL PURPOSE OF THE JOB:

• ALL EMPLOYEES ARE RESPONSIBLE FOR THE PROPER AND EFFICIENT OPERATION OF THEIR SHIFT, WITHIN COMPANY POLICY, IN SUCH A MANNER AS TO ENSURE THAT THE SHIFT CONTRIBUTES TO THE INCREASED PROFITABILITY OF THE STORE

JOB DUTIES: SUMMARY OF TYPICAL DUTIES AND RESPONSIBILITIES OF THE JOB, DIVIDED INTO “ESSENTIAL FUNCTIONS” AND “ADDITIONAL RESPONSIBILITIES”.

ESSENTIAL FUNCTIONS:

• PROVIDE EXCELLECE IN CUSTOMER SERVICE AS OUTLINED IN THE COMPANY POLICY MANUAL.
• WORK TOGETHER WITH ALL STORE EMPLOYEES IN A TEAM LIKE FASHION TO ACHIEVE JOB DUTY RESULTS.
• MUST BE AVAILABLE TO WORK 1^ST, 2^ND, OR 3^RD SHIFT ANY DAY OF THE WEEK.
• WORK ASSIGNED SHIFT WITHOUT OTHER PERSONNEL IN STORE.
• GIVE ALL CUSTOMERS PROMPT AND COURTEOUS SERVICE.
• STAY FAMILIAR WITH CURRENT PRICE MANUALS, PRICE CHANGES, NEWLETTERS, AND POLICY & PROCEDURE MANUAL INFORMATION.
• CHECK GASOLINE RETAIL PRICES OF COMPETITIVE LOCATIONS WITHIN THE STORES MARKET AREA, AND REPORT ANY CHANGES TO THE STORE MANAGER.
• OPERATE SHIFT WITHIN COMPANY GUIDELINES TO ACHIEVE SALES AND PROFIT GOALS.
• PREPARE A SHIFT AUDIT REPORT AT THE COMPLETION OF A SHIFT IN ACCORDANCE WITH COMPANY GUIDELINES.
• ADVISE STORE MANAGER OR DISTRICT MANAGER OF ANY PERSONNEL OR POLICY VIOLATIONS HAVING AN ADVERSE EFFECT ON STORE OPERATING PERFORMANCE.
• SHARE THE RESPONSIBILITY FOR CONTROLLING THE INVENTORY LEVEL, INVENTORY AUDIT RESULTS, AND THE CASH AUDIT RESULTS, OF THE STORE WITHIN COMPANY GUIDELINES.
• FOLLOW CORRECT VENDOR CHECK-IN PROCEDURES AS DEFINED IN THE POLICY MANUAL.

ADDITIONAL RESPONSIBILITIES:

GENERAL MANAGEMENT DUTIES INCLUDE:

• PERFORM SPECIFIC TASKS AS ASSIGNED BY THE STORE MANAGER OR ASSISTANT MANAGER THAT IS IN CHARGE OF THE SHIFT.
• OVERSEE THE STORE’S OPERATION WHEN THE STORE MANAGER IS ABSENT.
• ADHERE TO ALL CITY, COUNTY, STATE, AND FEDERAL LAWS AND REGULATIONS IN REGARDS TO ALCOHOL AND TOBACCO SALES. (DO NOT SELL TO UNDER AGE CUSTOMERS)
• MAINTAIN ACCEPTABLE AVERAGE ON CUSTOMER SERVICE SHOPPER PROGRAM.
• FOLLOW THE WORK SCHEDULE AS POSTED.

BOOKKEEPING DUTIES INCLUDE:

• PROPERLY POST ALL HOURS WORKED BY CLOCKING IN & OUT AT THE DESIGNATED SHFT TIMES.
• ASSURE PROPER SALE AND ACCOUNTING FOR ALL MONEY ORDERS AS DESCRIBED IN THE POLICY & PROCEDURE MANUAL.
• FOLLOW LOTTERY SALES GUIDELINES AND POLICIES BY THE STATE LOTTERY COMMISSION AND BY COMPANY POLICY
• PROPERLY ACCEPT ALL MANUFACTURES COUPONS FOLLOWING COMPANY AND MANUFACTURERS GUIDELINES.

SECURITY DUTIES INCLUDE:

• MAINTAIN CASH LEVELS IN REGISTERS AT OR BELOW COMPANY POLICY.
• PLACE ALL DROPS IN SAFE AS OFTEN AS NEEDED TO MAINTAIN ACCEPTABLE CASH LEVELS IN REGISTER.
• KEEP TIME DELAY SAFE IN ‘OFF’ POSITION WHEN NOT IN USE.
• COMPLETE A SHIFT AUDIT REPORT AT END OF SHIFT WITH BOTH EMPLOYEES COUNTING ALL ITEMS NECESSARY TO COMPLETE CASH AUDIT.

MERCHANDISING DUTIES INCLUDE:

• PROPERLY CLEAN AND MAINTAIN ALL HIGH TRAFFIC AREAS SUCH AS COFFEE AND FOUNTAIN BARS, RESTROOMS, ETC.
• USE CORRECT PRICING AS LISTED IN PRICE MANUALS OR ORDERBOOK FOR ALL MERCHANDISE.

MAINTENANCE DUTIES INCLUDE:

• KEEP FLOORS AND COUNTER AREAS CLEAN AT ALL TIMES.
• CHECK REFRIGERATION EQUIPMENT FOR PROPER PERFORMANCE A MINIMUM OF ONE TIME PER SHIFT.
• CLEAN WINDOWS, FLOORS, SHELVING, COUNTERS, AND GAS PUMPS TO ENSURE THEY REMAIN CLEAN AT ALL TIMES.
• IMMEDIATELY ADVISE STORE MANAGER OR DISTRICT MANAGER OF ANY MAINTENANCE PROBLEMS.

REQUIREMENTS NECESSARY FOR THE ESSENTIAL FUNCTION OF THE JOB:

• BE ABLE TO WORK ENTIRE ASSIGNED SHIFT ON YOUR FEET, BENDING, STOOPING AND MOVING ABOUT BOTH INSIDE AND OUTSIDE OF THE STORE.
• BE ABLE TO FOLLOW COMPANY DRESS CODE AND PERSONAL APPEARANCE GUIDELINES.
• BE ABLE TO READ, UNDERSTAND AND WRITE THE ENGLISH LANGUAGE.
• BE ABLE TO SPEAK & UNDERSTAND ENGLISH, INCLUDING ABILITY TO HEAR THE SPOKEN WORD.
• HAVE SUFFICIENT VISUAL ACUITY TO CHECK IDENTIFICATION ON TOBACCO AND BEER CUSTOMERS AND PROCESS MONEY ORDERS.
• BE ABLE TO READ AND UNDERSTAND INSTRUCTIONS FOR OPERATING ELECTRONIC AND COMPUTERIZED EQUIPMENT.
• BE ABLE TO LIFT UP TO 50 POUNDS CARRYING CASES OF MILK, SOFT DRINKS, BEER, AND JUICE CONTAINERS, ETC. AT LEAST ONCE PER SHIFT.
• BE ABLE TO BAG AND LIFT ICE BAGS UP TO 20 POUNDS.
• BE ABLE TO STOCK SHELVES AND COOLER SHELVES THAT ARE ABOVE THE HEIGHT OF ONE’S HEAD, AND BELOW ONE’S KNEES.
• BE ABLE TO USE A RAZOR SHARP CASE CUTTER.
• BE ABLE TO LIFT AND CARRY A GASOLINE TANK STICK MEASURING UP TO 16 FEET OR MORE.
• HAVE SUFFICIENT HEARING ACUITY TO HEAR HIGH-PITCHED SOUNDS FOR OPERATION OF GASOLINE CONSOLE AND OTHER EQUIPMENT.
• BE ABLE TO TOLERATE EXPOSURE TO GASOLINE FUEMS AND CLEANING PRODUCTS.
• BE BALE TO CLIMB A LADDER TO CHANGE SIGNS AND WASH WINDOWS.
• BE ABLE TO SWEEP AND MOP FLOORS AS MANY TIMES AS NEEDED TO MAINTAIN THE GENERAL APPEARANCE OF THE STORE.
• BE ABLE TO DUST SHELVES, LIFT AND CARRY TRASH CONTAINERS.
• BE ABLE TO CLEAN THE PARKING LOT AND GROUNDS AROUND THE STORE.
• BE BALE TO WORK OUTSIDE IN HOT, WET AND COLD CONDITIONS.
• BE ABLE TO ENTER AND WORK IN A WALK-IN COOLER AT A TEMPERATURE AT 40 DEGREES FARENHEIGHT OR LESS FOR UP TO 15 MINUTES.
• BE ABLE TO WORK AROUND A MICROWAVE OVEN IN USE.

ACCOUNTABILITIES: THE END RESULTS OF THE JOBE SHOULD ACHIEVE:

• EACH FIESTA MART EMPLOYEE IS TO PERFORM THEIR JOB IN A MANNER THAT EFFECTIVELY MAINTAINS THE STORE’S PHYSICAL APPEARANCE AND ITS OPEATION AS OUTLINED IN THE COMPANY POLICY & PROCEDURE MANUAL AS WELL AS OUTLIINED IN ANY OTHER POLICY DOCUMENT.
• ALL PERSONNEL ASSIGNED TO A STORE ARE RESPONSIBLE TO THE STORE MANAGER OF THAT STORE.
• EMPLOYEES WORKING A SHIFT WITH AN ASSISTANT STORE MANAGER THAT IS IN CHARGE OF THE SHIFT ARE RESPONSIBLE TO THAT ASSISTANT STORE MANAGER.
• THE STORE MANAGER IS RESPONSIBLE TO THE DISTRICT MANAGER OF THAT STORE.
• ALL PERSONNEL ASSIGNED TO A STORE WORK TOGETHER, EACH DOING A FAIR SHARE OF THE WORK WITH THE COMMON GOAL OF MEETING THE STANDARDS OF OPERATIONS AS OUTLINED IN THE COMPANY POLICY & PROCEDURES MANUAL.