Description

Are you ready to make a difference? Are you looking for a reduced work week so you are free during the week? Join Avivo and be part of a team that changes lives every day. We're looking for passionate individuals who believe in the dignity of all people and are committed to helping others.

SHIFT: Friday - Monday 2:00pm - 12:30pm (flexible for later start/end times)

Avivo's Ending Homelessness division is dedicated to providing pathways to housing for individuals experiencing homelessness. We work closely with county coordinated entry systems, tribal governments, and operate unique street outreach teams to connect unsheltered individuals with shelter and housing. Our approach includes supporting individuals in finding and maintaining housing, offering assistance in scattered-site apartments and site-based housing. We also provide transitional recovery housing for individuals and families participating in Avivo's treatment programs. Avivo Village, part of our Ending Homelessness Division, is a low-barrier and culturally responsive shelter with individual “homes” focused on moving residents to permanent housing. We are committed to the highest quality of services using culturally responsive approaches, with a deep commitment to harm reduction and housing first through trauma-informed service delivery. All our programs operate from Housing First and Harm Reduction models of care.

As a Program Manager, Operations at Avivo, you will lead a team of direct shelter operation staff in working to end homelessness for hundreds of individuals within our community. You will focus on the day-to-day operations of Avivo Village, implementing innovative responses to program and community needs, and ensuring the delivery of culturally responsive services for individuals served. This position provides an opportunity to provide direct care within the program, including crisis intervention, and may assume duties of direct service staff. The Program Manager, Operations will also develop strong partnerships with funders, program partners, and other key stakeholders.

What You Will Do:

• Address urgent client situations.
• Collaborate with the Evening Program Manager of Operations for overseeing shifts, shelter operations, Resident Advocate staff, administration staff, intakes, tiny home repairs, HMIS data input, and supplies for shelter operations.
• In collaboration with the Program Director, develop and maintain all programs, ensuring best practices are being used.
• Develop formal program policies and procedures in collaboration with the team and approval by division leadership.
• Actively participate in the division’s Trauma-Informed Care Initiative and motivational interviewing. Support and implement evidence-based practices related to specific program areas.
• Monitor, measure, and report on operational issues, opportunities, plans, and achievements to Program Director
• Develop and maintain collaborative working relationships with community partners.
• May assume the role of Shift Supervisor or Resident Advocate as needed to meet program needs.
• Build and Maintain a Strong, Competent, and High-Functioning Staff
• Oversee the recruitment, hiring, training, retention, and development of a diverse workforce, ensuring adherence with all applicable organization policies and procedures.
• Promote and support involvement in the organization’s commitment to undoing racism and reducing disparities.

SUPERVISION: Program Supervisors (2-4) (1st, 2nd, and 3rd shift staff), Resident Advocates (10-15)

Qualifications

What you will bring:

• a high school diploma, and a Bachelor’s degree in humanities would be a plus.
• Three years of experience providing direct client care.
• 2 years of supervisory experience, in a behavioral health setting.
• Experience working in a diverse, fast-paced environment is highly valued.
• Demonstrated commitment to delivering culturally responsive, trauma-informed services is essential.
• Familiarity with electronic health records is important.
• Able to pass DHS background checks.
• Access to a personal vehicle is required, with mileage reimbursement provided.
• A valid, current driver’s license, proof of valid insurance, and a clean driving record are necessary.

Preferred Qualifications:

• Professional experience in a community mental health setting is preferred.
• Experience with programs serving individuals with dual diagnoses and long-term homelessness is advantageous.
• Experience in operations management within a behavioral health setting is a plus.

Benefits You Can Expect:

• Access to Medica health plan
• Health Savings Account (HSA) for your medical expenses
• Nice Healthcare, offering chat, video visits, and in-home primary care visits
• Dental plan for maintaining your oral health
• Dependent Care Flexible Spending Account (FSA) for saving on dependent care expenses
• Basic Life/AD&D & Voluntary Life/AD&D insurance for you and your loved ones
• Long-term disability coverage to safeguard your income
• Option to purchase critical illness, accident insurance, and short-term disability coverage
• 401(k) Plan with matching contributions to help you save for retirement
• 10 Paid holidays & generous PTO to enjoy work-life balance

Additional Perks:

• Join a mission-driven culture that celebrates diversity
• Receive clinical supervision towards licensure
• Competitive pay, based on your education & experience
• Mileage reimbursement for work-related travel

Join Us Today: If you are passionate about ending homelessness and supporting individuals with mental illness, apply now to become our Program Manager - Housing and Mental Health. Your work will have a direct impact on the lives of those in need, creating positive change in our community.