Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve.

We believe in Access, Value-Based Care, Innovation, and Dedication to Quality.

JOIN OUR TEAM!

Avid is seeking a Billing Specialist to join our Corporate team. This role will be hybrid – primarily remote with some in office attendance needed, in either our Raleigh or Wilmington office.

This position is available immediately!

The Billing Specialist will be responsible for all subsidiary accounts receivable invoicing/billing at regular intervals (weekly, biweekly, monthly, etc.). The Billing Specialist is responsible for the accurate billing of claims/service invoices according to payor guidelines, resolving claim/invoice edits, claims processing, claims follow up activity, and resolving denied claims.

Responsibilities:

• Handle comprehensive billing operations, from invoice generation and account reconciliation to payment processing.

For Medicaid billing:

▪ Verifies correct Medicaid coding to ensure prompt payment.

▪ Inputs correct billing information and transmits electronically to the Medicaid carrier.

▪ Consults with claim clerks in the Medicaid office about any disputed claims and follows up on all bills not processed within usual claim period.

▪ Prepares weekly and monthly reports of Medicaid billing.

Non-Medicaid billing:

▪ Oversee the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full.

▪ Communicate effectively with customers to address and resolve any issues or discrepancies.

• Maintain strict compliance with all state and federal billing regulations.
• Collaborate with our client care team to provide information and updates regarding clients’ accounts.
• Other tasks as assigned.

Qualifications

• College degree preferred, or equivalent work experience.
• Ability to use computerized systems.
• Satisfactory verbal and written communication skills.
• Ability to work well under pressure.
• Strong organizational and interpersonal skills, extremely thorough with attention to detail.
• Experience working with Microsoft Office suite, specifically Excel - Intermediate to Advanced User preferred.

You have a lot to offer! And so do we!

Benefits:

• Competitive pay, paid weekly
• Paid Time Off
• 401k plan with company match
• Medical Insurance (choice of 3 plans), with company contribution
• Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• Short and Long-Term Disability Insurance
• Holiday Pay
• Ongoing training
• Employee referral bonus
• Performance based bonus

Avid Health at Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Type: Full-time

Pay: $24.00 - $26.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Hybrid work

Experience:

• Medical billing: 2 years (Preferred)

Ability to Commute:

• Wilmington, NC 28403 (Required)

Work Location: Hybrid remote in Wilmington, NC 28403