ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

• Supervise security level 1 process and ensure all agents are instructed on proper assignments.
• Ensure that all ISAs(International Security Agents) comply with the search method and procedures established by the ISP.
• During their shift conduct random audits of the aircraft security searches.
• Be knowledgeable of American Airlines, TSA, and CBP regulations and ensure compliance.
• Ensure all ISAs follow the standard of conduct.
• Promptly and efficiently respond to an IROP and manage it to the best of their knowledge.
• Maintain communication with the planners to ensure the success of the operation.
• Be always reachable and maintain communication with clients and parties involved.
• Report any incident, accident, and/or discrepancies to the MOD immediately.
• Ensure all positions are covered as established by the ISP.
• Monitor all ISA attendance and punctuality to work.
• Monitor all ISA punctuality to their work assignments.
• Run flight reports.
• Ensure that all paperwork is filled and turned in an accurate and timely manner.
• Ensure that all ISAs complete the POI anytime a vehicle is used and send them to the GSE controller daily.
• Ensure all ISAs are complying with all safety regulations.
• Send email reports daily and maintain email communication promptly.
• Observe, monitor, and audit Planner’s job.
• Ensure all aircraft security services are being provided most efficiently to all level 1 flights.
• Ensure all ISA reports to their flight assignment at least 15 minutes before the flight arrival, with limited exceptions by never after the flight arrival.
• Any other function as assigned.

QUALIFICATIONS

EDUCATION, LICENSE, and/or CERTIFICATION

• Must possess at least a High school diploma or equivalent.
• Must have a valid Driver’s License for the AOA.

EXPERIENCE and/or KNOWLEDGE

• Minimum 2 years or more Airport or related proven experience preferred
• Proven leadership qualities and/or experience
• Proficiency with Microsoft Office Suite with Word and Excel

SKILL and/or ABILITIES

• Ability to speak and understand Spanish / English
• Demonstrated ability to handle stress in a dynamic environment
• Excellent writing and communication skills including interpersonal, negotiation, and conflict-resolution abilities
• Strong self-organization and self-management skills, with an emphasis on self-initiation and follow through
• Requires flexibility to work additional hours beyond the regular shift, on short notice
• Must be able to obtain a SIDA Badge from the airport
• Must pass a pre-employment drug screen and background check.

TRAVEL

Negligible 

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Physical Demands

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 50 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.

EEOC

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law