Senior Director, Consulting Services (Remote)

Overview:

The Sr. Director, Consulting Services is a member of the Softtek Government Solutions leadership team, responsible for business and strategic service offerings and delivery. Focused on defining and delivering outstanding consulting services to help customers. Leading an outstanding strategy organization of experienced managers and consultants who deliver excellence through assessments, workshops, value definition, benchmarking, and use case execution in tandem with technical implementations. Ensuring project success and customer satisfaction, contributing to client success through direct engagement and relationships as well as broad practice oversight. Scaling standard methodologies to help customers innovate to meet constantly evolving customer expectations. By delivering value and impact through business and strategy consulting engagements, this person will meet strategic metrics including revenue, margin, and utilization.

Responsibilities:

• Lead all aspects of delivery of consulting engagements focused on client value realization, user adoption, and successful execution of multi-solution use cases
• Lead standard methodologies, using global expert practitioners for knowledge and scale
• Lead the delivery model, methodology, and templates to ensure client satisfaction and success while achieving Softtek Government Solution's business goals
• Collaborate with the client to facilitate knowledge exchange. Provide critical input on solution strategy and roadmap, identifying how new technology capabilities translate into people, process, and organizational maturity
• Lead and professionally develop senior people managers and individual contributors responsible for delivery of best-in-class consulting services
• Advise senior customers on major digital initiatives, cultivating strong executive relationships to ensure overall client satisfaction
• Create an offerings' portfolio that will drive customer business value. Collaborate with Sales colleagues to position Adobe Consulting for successful delivery
• Lead team performance to meet and exceed targets and critical metrics
• As a senior leader, develop and drive central initiatives across multi-solution cross-functional teams
• Lead and inspire team with positivity and optimism, creating a culture of high expectations and achievement

Qualifications: You Need to Succeed

• Minimum of 10 years' experience leading commercial/federal contracts
• Experience leading successful organizations related to customer marketing and/or advertising. Along with an understanding of the technologies and tactics needed for execution
• In-depth practitioner experience and knowledge of strategy consulting, management consulting, and/or functional business consulting
• Experience aligning product feature/functionality to client needs in the market, and tailoring services and results to meet those needs
• Executive leadership skills to develop, influence and empower a diverse and international team to deliver results
• Demonstrated success leading by influence across a matrixed organization. Driving consensus around shared priorities while leading teams in successful execution
• Ambitious, entrepreneurial approach to finding new growth levers for the business, with agility in applying those levers to optimize business performance. Meet or exceed goals including revenue and margin targets
• Outstanding executive presence and presentation skills. Ability to inspire and engage both business and technical audiences
• Confidence to lead, collaborate, triage and make decisions in a fast paced, dynamic environment
• Strong client service orientation. Demonstrated ability to build effective working relationships with client team members resulting in high client satisfaction
• Excellent analytical and problem-solving skills
• Exceptional written and verbal communication skills, with meticulous attention to detail
• Ability to travel up to 20%