Location: Redmond, WA
Duration: Contract to hire
Pay: 27-30/hr
Benefits: Medical and life insurance packages, sick time (401k and PTO after 6 months)

Major Responsibilities

• Perform component-level troubleshooting, repair, and calibration of customer units as needed.
• Analyzes equipment failures; Communicates failure trending information to manager and Company engineering staff.
• Documents all repairs performed according to company repair documentation procedures and established protocols.
• Tracks repair parts deficiencies and makes recommendations on new equipment procurement, vital missing parts in the supply parts system, and consumables required for service repairs.
• Performs unit upgrades as needed and ECN as approved by engineering staff.
• Contacts customer for bill authorization, continued troubleshooting, and/or symptom recognition.
• May assist in resolving billing and shipping issues.
• Advising customers on details and timing of repair.
• Provides biomedical technicians and company sales representatives with equipment set-up, installation, and troubleshooting assistance as needed.
• Assists other technicians with customer problems as needed or requested.

Qualifications:

• Associate degree (A. A.) in Electronics from a two-year college, technical school or military training in electronics equivalent.
• 2 years’ experience in in electronics repair. Medical electronic device industry a plus.
• Confident troubleshooting down to component level.
• Experienced with Electronics test equipment including oscilloscope, volt-ohm meter, frequency counter, spectrum analyzer, DC power supply, signal generator, soldering iron, and other specialized equipment.
• Experienced with hand tools including screwdriver, wrench, pliers, hammers, etc.
• Comfortable working on computers and proficient with use of Windows operating system, MS Office applications (Word, Excel, Outlook.).

IND-GLM

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Component level troubleshooting: 1 year (Preferred)

Work Location: In person