Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.

Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

Avera has an exciting opportunity to be the first impression of Avera as a Patient Services Representative for patient registration and scheduling.

Position Highlights:

• Be a part of a rewarding team while providing outstanding care to a variety of patients.

Job Summary

• The Patient Services Representative (PSR) is accountable for answering the telephone, greets patients, creating and updating patient and insurance information in the system.
• Verifies and analyzes health insurance benefits, accepts co-payment and explains payment policies and billing/collections processes.
• Refers messages to the appropriate person and schedules appointments using proper telephone/ customer service etiquette.
• Provides Avera Chart information to patients and assists as needed in signing up.

Education and/or Experience

• High school diploma or general education degree preferred.

• One to two years of experience preferred.
• Must be able to perform basic operations on a computer.

Work Schedule

• PRN

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

• $17.50 - $22.00 per hour

What Makes Avera Special?