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1 Patient Services Representative (PSR) - Full-time Job in Pierre, SD

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Avera
Pierre, SD | Full Time
$34k-46k (estimate)
9 Months Ago
Patient Services Representative (PSR) - Full-time
Avera Pierre, SD
$34k-46k (estimate)
Full Time | Ambulatory Healthcare Services 9 Months Ago
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Avera is Hiring a Patient Services Representative (PSR) - Full-time Near Pierre, SD

Join the team at Avera!

Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.

Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.

Avera has an exciting opportunity to be the first impression of Avera as a Patient Services Representative (PSR) for patient registration and scheduling.

Position Highlights:

  • One week of PTO front-loaded and a generous ongoing paid-time off package!
  • Options for Free Health Insurance!
  • Seeking person with excellent customer service skills and who enjoys a fast-paced environment.
  • Avera St. Mary's Named Top 20 Rural Community Hospital
  • Learn more about the Avera St. Mary’s and Pierre community!

Job Summary

  • The Patient Services Representative greets and registers patients for appointments, reviews insurance and demographic information and updates as needed, takes co-pays, answers phones, schedules patients, communicates patient needs/concerns to other staff members, compiles reports, and performs other clerical duties as directed.
  • The PSR also rotates with the rest of the team to cover urgent care shifts evenings and Saturdays.
  • The PSR is the first point of contact for the patients, either in person or on the phone.
  • Must be friendly, helpful staff who work efficiently, and are able to multi-task.
  • PSR's are vital in making a positive first impression with the public.
  • The functions of the clinic, billing processes and the EMR are all based on accurate information obtained by the PSR.

Education and/or Experience

  • High school diploma or GED is required.
  • Medical terminology experience and Medical Assistant degree from a college or technical school is preferred.
  • Customer service or related experience is preferred.

Work Schedule

  • Monday - Friday; 80 hours per 2 weeks
    • 7:45 am - 5:00pm
    • Occasional Urgent Care shift, 5:00 pm - 7:00 pm
    • Occasional weekend (Occasional Saturday Urgent Care shift, 9:00 am - 12:00 pm)

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

  • $17.50 - $22.00 per hour

What Makes Avera Special?

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$34k-46k (estimate)

POST DATE

08/05/2023

EXPIRATION DATE

05/12/2024

WEBSITE

avera.org

HEADQUARTERS

SIOUX FALLS, SD

SIZE

15,000 - 50,000

FOUNDED

1992

CEO

DAVE KAPASKA

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Patient Services Representative (PSR) - Full-time include Customer Service, Billing, Patient Registration, Health Insurance, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative (PSR) - Full-time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative (PSR) - Full-time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Representative (PSR) - Full-time positions, which can be used as a reference in future career path planning. As a Patient Services Representative (PSR) - Full-time, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative (PSR) - Full-time. You can explore the career advancement for a Patient Services Representative (PSR) - Full-time below and select your interested title to get hiring information.

If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

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This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

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Some patient services representative roles require additional training.

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Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

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Must exercise empathy and respect to provide excellent customer service for patients.

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Step 3: View the best colleges and universities for Patient Services Representative.

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