12 Repair technician Jobs in Fremont, CA
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AVer Information Inc is Hiring a Repair technician Near Fremont, CA
RMA / Repair Technician
Position Overview
AVer Information Inc. is seeking an intelligent and responsible individual for our RMA / Repair Technician position. This individual will be responsible for RMA’s and to perform the duties of a repair technician as well as other job related activities within our Operations Department.
This role will report to our Sr. Warehouse Manager and work with our RMA (Repair, Merchandise, & Authorization) and Operations Teams.
High attention to detail as well as excellent communication skills both written and verbal is essential for effective communication and success in this position.
About Aver Information
Founded in 2008, AVer is an award-winning provider of technology and video collaboration camera solutions that improve productivity, enrich learning and achieve great things.
We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we do.
To learn more about AVer visit our website at averusa.com.
Job Responsibilities
- Perform testing, repairing and refurbishing all products including Document Cameras, Charging Carts, SIU & Pro Av Cameras
- Simulate, emulate and trouble-shooting customer’s issue, and repair or replace the device back to customers in a timely manner
- Update Firmware and perform product burn-in on all products when needed
- Record and maintain RMA parts inventory accurately
- Request, prepare, pack and ship end-user’s RMA parts inquiries
- Collect and provide feedback on product quality issues / new ideas to Product Management for product quality improvement
- Update RMA device serial number records in SAP
- Manage and coordinate shipping and receiving of return products with HQ
- Coordinate and collaborate return processes with Tech Support, Shipping and Financial departments
- Perform data analysis and generate daily and monthly RMA reports
- Cross train colleagues to share knowledge and expertise
- Other responsibilities as assigned
Job Requirements
- BS / BA degree or higher preferred
- Minimum of 2 years’ experience in a Customer Support / RMA repair role
- Knowledge in Electro / Mechanical repair
- Detailed oriented with great organizational skills and the ability to multitask
- Cooperative team player with a positive attitude
- Knowledgeable in Word, Excel, Windows 7 / 10, Mac OS, and SAP system
- Excellent written and verbal communication skills
- Self-motivated, a quick learner, enthusiastic and professional
Job Type : Full Time
Location : On Site
AVer Information is an equal opportunity employer and we provide employment opportunities to all employees and applicants.
AVer does not tolerate discrimination or harassment based on gender, race, color, religion, age, mental or physical disability, medical condition, genetic information, sex, sexual orientation, gender identity and expression (LGBTQIA), national origin, marital or domestic partner status, veteran status, or any other characteristic protected under federal or state laws or local ordinances or regulations.
Last updated : 2024-05-18
Job Summary
Full Time
Durable Manufacturing
$64k-83k (estimate)
05/19/2024
05/27/2024
aver.com
200 - 500
2008
ZHONG SONG, MICHAEL GUO
$50M - $200M
Durable Manufacturing
Related Companies
The job skills required for Repair technician include Repairing, Communication Skills, Attention to Detail, Verbal Communication, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Repair technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Repair technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Repair technician positions, which can be used as a reference in future career path planning. As a Repair technician, it can be promoted into senior positions as an Automotive Mechanic II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Repair technician. You can explore the career advancement for a Repair technician below and select your interested title to get hiring information.
If you are interested in becoming a Repair Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Repair Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Repair Technician job description and responsibilities
Repair technicians provide repair and maintenance services for vehicles, equipment, appliances, computers, or other machinery or systems.
04/13/2022: San Bernardino, CA
They provide a cost estimate and timeline for anticipated repairs, and complete the work upon client approval.
03/12/2022: Rapid City, SD
Field service technicians are dispatched to provide technical support.
04/04/2022: Fort Wayne, IN
Technicians also build and assemble personal computers and servers, and may set up local area networks of computers and other related devices.
02/19/2022: Benton Harbor, MI
Technicians’ disassemble and reassemble computers using various types of hand tools.
04/08/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Repair Technician jobs
Many experienced computer repair technicians may work as freelancers, or as consultants, and operate out of their home office.
02/25/2022: Austin, TX
Practice fixing common computer problems.
02/10/2022: Battle Creek, MI
Build an optimized Repair Technician resume quickly and easily using these skills.
03/24/2022: Spokane, WA
Strong verbal communication and customer service skills working with technicians.
04/17/2022: Paramus, NJ
Knowledge and skills to diagnose, repair and service light and heavy duty motor vehicles.
01/25/2022: Rock Island, IL
Step 3: View the best colleges and universities for Repair Technician.
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