Who We Are:

Aveeva Hospice is a local, community based hospice focused on providing compassionate end of life care to patients and families. We are a supportive team of professionals that make a great impact in the lives of our patients. We have strong leadership that is accessible, knowledgeable, and supportive in the success and growth of our staff.

Our program is growing and looking for team members to contribute their expertise. We are seeking caring and empathic clinicians that want to make a difference. We value your voice and strongly incorporate our team members in program development. We have multiple opportunities for growth and are willing to provide professional training. Additionally, we are willing to train clinicians who are new to hospice.

Our Culture:

At Aveeva Hospice, our culture is employee centered; empowering our employees' professional and personal growth is a top priority. We strongly invest in our staff because they are the key to our success. Staff has full support of management and access to efficient and effective solutions to get work done without delay. Our supportive and friendly work environment is focused on the success of the entire team.

We are proud to be a Great Place to Work certified company! Check out what our employees think about Aveeva Hospice at: https://www.greatplacetowork.com/certified-company/7044357

Summary:

The Intake Coordinator has the primary responsibility and accountability of coordinating care prescribed by the interdisciplinary team. Must have good phone skills and be able to work in a fast paced environment. The intake coordinator will participate in a variety of tasks to support the hospice team in multiple departments including medical records, medical supplies, and quality control assurance.

Responsibilities and Duties:

• Answer telephone lines promptly and efficiently. Responds to message content appropriately, as instructed. Record telephone calls into Call Log. Must be able to manage multiple lines at the same time.
• Facilitate the coordination of patient's services upon admission to hospice, including but not limited to DME, transportation, pharmacy, and staffing.
• Process new patient referral information into the electronic medical record.
• Follow up with staff for new patient referral information to complete patient's clinical record in a timely manner.
• Assist in coordination of staffing for patients.
• Maintains current log of physician orders and plans of care (POCs) to verify, fax/mail, and receive in compliance with state and federal regulations.
• Maintains adequate inventory of medical supplies/items needed to provide appropriate patient care, notifies the supervisor when inventory needs to be restocked.
• Maintains adequate supply of patient's clinical record elements and stock of pre-made clinical records available for clinicians.
• Comply with all state, federal and CHAP referral/intake regulatory requirements.

Qualifications and Skills:

• Strong computer skills required (Microsoft Office, Google Suite, etc.).
• Two (2) years data entry experience.
• Ability to type 50 words per minute.
• Previous experience in hospice or medical setting preferred.
• Bilingual in Spanish preferred.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Home Health
• Hospice & Palliative Medicine

Schedule:

• 8 hour shift

Work Location: In person