Collections Specialist (IN OFFICE)

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Job Details

Requisition # : 194289

194289

Location :

Indianapolis, IN 46214

Category :

Medical Billing / Collections

Salary :

$19.00 - $22.00 per hour

Position Details

Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.

At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients.

We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.

Position Overview

The Collections Specialist is responsible for following up with invoices that have been sent to payers but have not yet been paid.

This individual is also responsible for researching denials and converting them.

The starting pay for our Collections team is $19.00 per hour, with a weekly stipend for additional in-office duties. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including : Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan!

Essential Job Functions

Process at least 5 claims per hour

Manage a portfolio of payers ensuring collections, aging and denials are being processed in a timely fashion

Assist with billing efforts by eliminating denials and keeping payer rules up to date

Perform month end reconciliation; assisting other departments as needed

Meet daily, monthly and quarterly collection goals set by management

Ensure work being performed meets internal and external compliance requirements

• Assist with office site visits and audits as necessary by the state of Indiana and / or any government agency
• Oversight of minimal inventory and equipment as well as communicate when inventory levels are low
• Answering phones professionally, taking messages and resolving issues as necessary
• Maintaining a safe and clean office environment

Requirements

High school diploma or GED required

Minimum of 2 years related experience; healthcare, medical office, customer service preferred

Proficient in Microsoft suite of products including Outlook, Word and Excel

Strong basic math and accounting skills

Proven ability to manage in a high call volume environment with accuracy and efficiency

Other Skills / Abilities

Must be able to adhere to confidentiality standards and professional boundaries at all times

Attention to detail

Time Management

Ability to remain calm and professional in stressful situations

Strong commitment to excellence

Quick-thinking and astute decision making skills

Effective problem-solving and conflict resolution

Excellent organization and communication skills

Physical Requirements

Must be able to speak, write, read and understand English

Occasional lifting, carrying, pushing and pulling of 25 pounds

Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting

Must be able to sit and climb stairs

Must have visual and hearing acuity

Must have strong sense of smell and touch

Environment

Performs duties in an office environment during agency operating hours

Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity and Affirmative Action : Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California (https : / / www.aveanna.com / CCPANotice.html)

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Last updated : 2024-03-10