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Job Summary :
The Level 2 technician is responsible for providing technical support and assistance in the management, monitoring, and troubleshooting of network infrastructure, end-user computing and server devices.
This role involves responding to incidents, and being dispatched to site ensuring SLAs are adhered to. Collaborating with other teams to maintain an efficient and reliable service.
The Level 2 Field Services Technician will report directly to his or her regional Team Leader. In this role, the Level 2 Field Services Technician’s key responsibility is to perform in-warranty, end-user computer hardware breakfix repairs and replacements.
The individual will need to have knowledge of operating systems, computer hardware and peripherals, including but not limited to screens, motherboards, hard drives, etc.
as well as networking and server systems.
Responsibilities :
Qualifications :
Last updated : 2024-03-23
Full Time
IT Outsourcing & Consulting
$58k-75k (estimate)
03/24/2024
04/01/2024
DACULA, GA
25 - 50
2018
EDWARD J WRIGHT JR
<$5M
IT Outsourcing & Consulting
The job skills required for Field Service Technician include Field Service, Troubleshooting, Problem Solving, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.