Description

Summary:

The Housekeeper is responsible for thoroughly cleaning resident suites and common areas using company cleaning techniques and quality standards to help provide a safe quality environment for residents. This position ensures the community is represented in a positive manner to residents, their families, and guests. The Housekeeper might be asked to respond to resident suite emergencies and log cleaning activities as required.

Essential Duties & Responsibilities:

• Daily surface cleaning of all areas to ensure cleanliness and safety.
• Thoroughly clean each resident suite weekly, on an as needed basis:
• Change linens on residents’ beds
• Clean and disinfect bathrooms
• Wash mirrors
• Sweep and mop floors
• Empty trash cans and clean air vents
• Dust all surfaces
• Keep housekeeping carts clean and organized.
• Assist with cleaning and refurbishing of vacated residences as they become vacant.
• Cleaning tasks for offices, bathrooms, and other areas as directed.
• Attend mandatory monthly in-service and safety meetings.
• Perform other duties as requested by the Executive Director or Supervisor.

Requirements

Health & Safety Responsibilities

• Responsible for following and advocating all government and state health and safety policy regulations.
• Perform job duties in compliance with company policy and procedures and state licensing regulations.
• Adhere to confidentiality policy regarding information concerning residents and employees, HIPPA.
• Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
• Be observant and aware of any situations or occurrence in the community that may pose a safety hazard to residents or staff. Report such observation immediately to the Wellness Director

Avanti Culture

• Ensure all residents are treated as unique individuals with individualized needs and are treated with dignity and respect at all times.
• Always treat family members and colleagues with kindness, respect, and dignity in line with Avanti Core Values.
• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all prospects, residents, visitors, employees and the overall community. 

Additional Responsibilities:

• Attend all required meetings and in-services.
• Be observant and aware of any situations or occurrence in the community that may pose a safety hazard to residents or staff. Report such observation immediately to the Wellness Director.
• Must remain on duty and provide essential functions for residents until shift replacement arrives.
• Adhere to company policy for time and attendance.

Physical/Environmental Demands:

• Moving about on foot to accomplish tasks and support residents, particularly for long distances.
• Standing, particularly for sustained periods of time.
• Exerting up to 50 pounds of force occasionally to push, lift, carry, pull, or otherwise move objects. 
• Must have clear and color vision and the ability to adjust focus when necessary
• Must be able to reach with arms in order to assist and support residents
• Must meet the general health requirements set forth by the communities, which may include a medical and physical examination.
• Must be able to assist in the evacuation of residents & exchange accurate information in these situations.
• Must have the ability to hear and react to Exit Door Alarms and Emergency phone rings.
• Must pass physical requirement, TB test, background check, drug test and maintain required immunizations.
• Must have the ability to work rotating shifts as needed and to work at times, days or position other than those scheduled.

Desired Skills and Experience:

• High School Diploma or equivalent is required.
• Prior commercial or residential care housekeeping experience (hospital, hotel, healthcare, etc.) preferred.
• Proficient in written and verbal English.
• Demonstration of ability to establish long-term relationships.
• Must have compassion for and a desire to work with the older adult population. 
• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all prospects, residents, visitors, employees and the overall community. 
• Ability to communicate effectively in writing and orally, speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic personal computer skills including electronic mail, word processing, spreadsheet, internet etc.
• Ability to easily learn, understand, and adapt to new or unfamiliar technology.

Environmental Adaptability:

• Works primarily indoor in a climate-controlled setting
• Possible exposure to unpleasant odors
• Possible exposure to chemicals as identified in the MSDS Manual
• Possible exposure to verbal aggression from vendors, guests, residents and/or family members.
• Continuous exposure to clients and/or family members who may be under stress 

Working Hours

• Must be available to work weekends, extended shift hours, holidays, on short notice, and when required by management.
• Must be flexible with 7-day work schedule and related job assignments; times vary anywhere between 7 AM – 5 PM.