Description

Community Name: Springs at Alta Mesa 

Unit Count: 200

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

The Service Manager leads and delegates all maintenance requests, preventative maintenance, and amenity area maintenance for the property. This position leads the maintenance team by being a mentor and a leader. The Service Manager is responsible for managing the maintenance budget in coordination with the Community Manager to achieve all property goals. Additionally, the Service Manager is responsible for curb appeal, maintaining inventory, and coordinating with vendors. Service Managers work directly with the Community Manager on all aspects of the community and are responsible for overseeing the assets to create a comfortable environment for residents, visitors, and associates. This role will respond to after hours emergencies (on-call) as well.

What You’ll Do…

• Manage maintenance staff by setting direction, priorities, and schedules daily. 
• Maintain or build a preventative maintenance program that minimizes emergency repairs and services with minimum weekly overview.
• Maintain property inventory, monitor purchase orders, invoice approvals, and maintenance budget.
• Evaluate maintenance needs and estimate cost and quantity of work to be done.
• Detect deficiencies within building and grounds and take and/or delegate necessary action.
• Ensure apartment units are ready for new move-ins by conducting inspection and quality control. 
• Ensure maintenance work orders are completed in a timely manner and to the highest standards of efficiency and safety.
• Responsible for 24-hour emergency maintenance with on-call responsibilities and scheduling.
• Recruit, hire, and train the service team.
• Ensure quality-of-work, productivity and housekeeping standards are maintained.
• Ensure grounds work is completed daily: grounds pick up, sweeping and light landscaping. 
• Ensure snow removal (CO, KS, UT) or Hurricane Preparation and Clean up in FL.

What We’re Looking For…

• Plumbing, electrical, appliance, heating, air-condition, and many other areas of repair.
• Written, verbal, and oral communication skills and budget knowledge.
• Basic computer skills and knowledge of property management systems.

What You’ll Need to Qualify…

• High School Diploma or GED is required.
• 3 Property management maintenance is required.
• 1 Supervisory experience required.
• Proficient in plumbing, electrical, appliance, heating, air-condition, and many other areas of repair.

Requirements

What We Require…

• Possession of valid driver’s license and up to date vehicle insurance OR reliable transportation
• Within 6 months of hire have certificate/licenses with OSHA, EPA, CPO
• Within 1 year of hire have certificate/licenses with CAMT
• Prior to employment pass criminal background screening
• EPA Certification Type II or Universal required
• Own set of tools.

What You Can Expect…

• Normal office setting with travel to various properties owned and operated by Avanti Residential; frequent contact with residents including those with disabilities.
• May help other properties on various projects; including but not limited to Due Diligence, emergencies, transition help, etc.
• Requires constant movement including considerable use of arms and legs, movement of the entire body such as climbing, lifting, balancing, walking, stooping, kneeling, crouching, crawling, and handling of materials.
• Climbing stairs and ladders, balancing, ascending/descending, working atop of buildings or floors and on roofs is required most of the job. 
• Must be able to carry, move, transport, position, install, remove, or continuously lift weight up to 50 lbs.

What We Do for You…

• Up to 40% apartment discount.
• Continuing education and tuition reimbursement.
• A generous PTO policy.
• Health and wellness benefits including Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
• 4% company match for your 401k.
• The Avanti Shares program where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return. 
• Avanti Cares Program that helps employees in financial need.
• Tenure based Anniversary Recess.
• Leadership Recognition.
• Avanti Advisors Program to help new hires.

Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or an accommodation to use our website, please contact HR@Avantiresidential.com.