Dispatcher / Fleet Supervisor II

Autumn Transport, Inc.

Summary:

Autumn Transport has an exciting opportunity for a Dispatcher Fleet Supervisor II. This position requires 3 years or more relevant experience. A qualified candidate must be able to communicate professionally and effectively (verbally and in writing) and possess the ability to prioritize and multi-task in a fast-paced environment.

This is a full time position working out of our office in Woodbury, MN.

Responsibilities include:

• Provide exceptional service to internal and external customers.
• Work with the Dispatch team to manage owner operator schedules, field daily check calls, communicate load plans, relay load details / exceptions, and resolve various issues.
• Coordinate and monitor bulk truck freight between shipper, receiver, and independent contractors utilizing company assets.
• Multi-task between various systems and websites efficiently using computer skills across multiple applications.
• Effectively managing a high volume of emails.
• Developing business opportunities with new and existing customers.
• Acting as support and back up on load planning and rating of new and existing business.
• Resolving and negotiating issues related to quality control, billing, load delays, etc.
• Basic data entry into our TMS, TMW.
• Develop business opportunities with new and existing customers.
• Act as support and back up on load planning and rating of new and existing business.
• Resolve and negotiate issues related to quality control, billing, load delays, etc.

Minimum Qualifications:

• Minimum of 3 years transportation experience using transportation management software OR a combination of work experience and education with demonstrated competency utilizing similar systems.
• Strong attention to detail and quality of work.
• Excellent verbal and written communication skills and phone etiquette
• Strong interpersonal skills needed to maintain cooperative working relationships
• Ability to manage time effectively and multi-task, prioritizing tasks with a sense of urgency.
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Availability to be on call on a rotating schedule with other members of the Dispatch team.
• Knowledge of FMCSA HOS is a plus.

Salary:

$55,000 - $70,000. In addition to a base salary, Autumn offers additional incentive programs and profit sharing.

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• Flexible schedule
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 3 years (Required)

Work Location: In person