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AutoNation Chrysler Dodge Jeep Ram Spring Position Overview The Service Warranty Administrator is responsible for reviewing and completing warranty claims.
Process all claims by next business day following RO close date Handle and resolve all claim corrections and charge-backs Establish and maintain relationships with the manufacturer's designated warranty representatives Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures Analyze problems, identify trends and develop strategies for maximizing claim process Flag the technicians for the hours earned on the service they performed Check each repair order against the vehicles service history to avoid duplicate claims Provide a weekly report to the service manager regarding claim status Report any fraudulent manipulation of warranty claims Provide parts manager with updated parts listing on a weekly basis Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs Assist service consultants in closing all open warranty RO's Assist service consultants and technicians with any warranty questions Assist with special projects, audits and reports as requested Review and manage all aging schedules and reports Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.
Attend warranty training courses as needed What are the requirements for this job? High school diploma or the equivalent Ability to effectively communicate verbally and in writing Ability to confront and resolve difficult customer service situations Demonstrated customer service skills Ability to read and comprehend written instructions and information General knowledge of automotive parts and vehicle mechanical operations Two years of experience in a automotive dealership Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test
Last updated : 2024-04-30
Full Time
Retail
$46k-62k (estimate)
05/01/2024
05/14/2024
autonation.com
FORT LAUDERDALE, FL
15,000 - 50,000
1980
MICHAEL J JACKSON
$10B - $50B
Retail
Auto Nation is a real estate company based out of 901 Martin St N, Pell City, Alabama, United States.
The job skills required for Warranty administrator include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Warranty administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Warranty administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Warranty administrator positions, which can be used as a reference in future career path planning. As a Warranty administrator, it can be promoted into senior positions as a Regional Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warranty administrator. You can explore the career advancement for a Warranty administrator below and select your interested title to get hiring information.
If you are interested in becoming a Warranty Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Warranty Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Warranty Administrator job description and responsibilities
The responsibilities of these warranty administrator are to track the number and type of claims, submit reports to the manufacturer, maintain accurate knowledge about warranty procedures, and ensure mechanics comply with factory requirements.
03/22/2022: Duluth, MN
Other duties of an Warranty Administrator are to maintain relationships with the designated representatives of a manufacturer, check orders to avoid duplicate claims, and help prevent fraud.
01/25/2022: Danbury, CT
Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
01/28/2022: High Point, NC
A warranty administrator reviews claims for parts and equipment and determines which ones are covered by warranties.
03/10/2022: Frankfort, KY
Audit, review, challenge and correct warranty claims while obtaining required documentation for claims.
01/26/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Warranty Administrator jobs
The warranty administrator should have a spreadsheet or other documenting process to confirm open claims.
01/18/2022: New Orleans, LA
Earn a bachelor’s degree and build tech skills.
01/04/2022: Grand Rapids, MI
Seek out and understand all manufacturer’s publications relevant to warranty claim administration.
03/14/2022: Beaumont, TX
Step 3: View the best colleges and universities for Warranty Administrator.