** Work Hours: Monday - Friday 9:00 am 6:00 pm **

Position Summary:

The Facilities Coordinator position is the central point of contact for all Facility related services necessary to keep our retail stores safe and image commensurate condition for both our customers and employees. Responsible for the day-to-day processing of all maintenance requests for repairs and small to medium size capital improvement projects. This role will be responsible for following up and sending a significant volume of communications related to facility maintenance, repairs, and operational updates to internal parties and external vendors.

Organizational Relationships:

Provide daily support to stores (Dealership General Managers, Controllers, and Service Managers). Regularly interacts with Corporate Real Estate Services Management, Regional Management, In-House Maintenance staff, Human Resources, Legal, Accounting, and outside vendors.

Job Responsibilities:

1. Provide support to the stores by collecting service requests and providing information/feedback via phone, emails, and digital work order system.
2. Respond to maintenance calls on a timely manner. Work orders types include: HVAC, roof, electrical, lighting, plumbing, janitorial, landscaping, doors, pavement/asphalt, general Repair & Maintenance, life-safety issues, natural disasters, etc.
3. Dispatching vendors and in-house Maintenance Technicians for work order requests.
4. Communicating frequently with our stores, vendors, maintenance technicians, region management, and other corporate departments.
5. Obtain warranty information when necessary.
6. Training vendors on the proper use of the digital work order system.
7. Ensure work is performed in a safe and efficient manner by appropriate personnel/vendors.
8. Reporting includes items that are outstanding, in process, and past due.
9. Review vendor proposals for proper scope and explanation of requirements; routing as appropriate to obtain additional information/approvals.
10. Management of SunBelt/United Rentals accounts for all equipment rentals nationwide.
11. Manage and review invoices for Home Depot and Grainger accounts for all material purchases nationwide.
12. Order new and replacement credit cards for all maintenance staff including fuel, Home Depot, Grainger accounts.
13. Management and of Cintas uniform accounts including processing invoices, ordering of new or replacement uniforms for all maintenance staff nationwide.
14. Management of database include: Office records, Warranties, Construction Plans, other administrative needs, etc.
15. Demonstrate behaviors consistent with the Companys Vision, Mission, and Values in all interactions with customers, co-workers and vendors.
16. Adheres to all company policies, procedures and safety standards.
17. Personal skills include the ability to thrive in a high volume fast paced environment, truly multitask, demonstrate analytical and independent judgment, and possess superior organization skills
18. On-Call Availability - May need to be on call during weekends and holidays to provide coverage for facility-related emergencies or urgent matters. Must be reachable and able to respond promptly to resolve issues as they arise.

Qualifications:

1. Must meet companys requirements for employment
2. High School diploma or equivalent
3. Two plus years of related work experience preferred
4. Experience in a providing quality customer service
5. Microsoft Office Suite experience (Excel, Outlook)
6. Work order management software experience preferred
7. Ability to prioritize workload with a good sense of urgency
8. Superior verbal and written communication skills, with the ability to convey information clearly and effectively
9. Strong follow-up skills, demonstrating persistence and attention to detail in ensuring tasks are completed in a timely manner

Physical Requirements:

• Prolonged periods sitting and computer use.