Champions Do More

At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.

ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We now employ over 100 field technicians in 17 states. Our growth will continue as we employ team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and career advancement opportunities.

POSITION SUMMARY: The ATE - Mobile Field Technician is a full-time position that reports directly to the ATE Mobile Field Technician Lead or Market Manager. The position owns day-to-day service operations and must build a good rapport with customers to establish open lines of communication.

The position is responsible for complex diagnostics, high-level electrical/technological knowledge, critical thinking/troubleshooting, ADAS calibrations for all makes/models, and a high sense of urgency to correlate with a high pace work environment.

Responsibilities

The position requires the ability to manage multiple tasks quickly and accurately, with tight deadlines, in a fast-paced environment. It necessitates a self-motivated individual who is willing to take on multiple tasks and interact with many different scenarios on a daily basis. Key responsibilities include:

• Performing Mobile Services including but not limited to: ADAS Calibrations, Diagnostics, Connector/Wire Repair, Programming, Relearns, etc.
• Walking service locations identifying and communicating ADAS calibrations and other services to customers
• Sending performed service documentation via communication platform(s) to billing department
• Assisting subordinate team members on difficult tasks
• Maintaining daily or weekly production quota
• Completing miscellaneous duties as assigned by dispatching team

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• 5 years of automotive background servicing and diagnosing all automotive systems
• Strong technological skills, including but not limited to: Outlook, Teams, Word, etc.
• Strong working knowledge in ADAS and electrical performed services (calibrations, programming, diagnostics, wire/connector repair, etc.)
• Exceptional communication skills, both verbal and written
• Continuous learner seeking to develop new skills and expand knowledge for maximum career progression
• Must be able to remain productive, with a great sense of urgency
• Must be able to stand for long periods of time in automotive shop environments
• Energetic, high sense of urgency, motivated to produce, passion for the industry, and positive representation of the ATE brand
• Have a strong knowledge of electrical diagnostic equipment: multimeter, power probe, resistors, etc.
• Ability to:
  • Read and understand factory and non-factory service information
  • Perform and analyze vehicle health analysis scans with factory and non-factory tooling
  • Read and understand vehicle wiring schematics
  • Perform wire/connector repair and/or replacement
  • Program vehicles with factory or non-factory software
  • Perform all level 1, 2, and 3 calibrations (Static & Dynamic)
  • Diagnose, correct, and verify all customer vehicle concerns
  • Explain and properly communicate diagnosis both verbally and written formats
• A safe driving record and a valid Driver’s License required
• Ability to lift and carry up to 50 lbs.