Account Executive

About Us:

What distinguishes Automotive Elegance in the Paint Protection Film industry can be summed up in one word: QUALITY. We pride ourselves on superior quality and personal attention to detail. This commitment to quality & customer service is also central to our sales efforts as we sell with integrity while delivering value and great end-to-end experience to our highly valued clients. There is a reason Automotive Elegance has taken home the industry’s most prestigious award every year since inception in 2017. If you are looking for a fulfilling career with a company dedicated to quality, commitment & family in an upbeat, positive work environment with leaders who are dedicated to your personal success, then Automotive Elegance is the place for you.

Position Overview

The Account Executive is responsible for the execution of company vision and strategy to drive comprehensive multi-year B2C Retail Sales revenue growth. This position will nurture immediate and long-term Retail customer relationships aimed at driving revenue and market share through strategic.

Responsibilities

• Communicate with customers and leads via phone, email, and text message to identify and understand their Paint Protection Film (PPF), ceramic coating and window tint needs.

• Meet or exceed sales quotas.

• Create value propositions to alleviate customer pain points.

• Meet customers as they arrive and complete a vehicle walkaround with the customer to outline any damage to the vehicle.

• Communicate any delays in the completion time to customers and schedule the best time for them to pick-up their vehicle.

• Respond to and fix issues that arise throughout the sales cycle.

• Maintain consistent contact with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

• Use company supplied CRM to maintain daily reports of sales activities, including calls, orders, sales, lost business, etc.

• Attend weekly Retail Sales meetings and report on previous week’s sales wins and losses.

• Partner with Quality Control Manager – Retail (QC Manager) on when installations need to be complete and delivered to the customer.

• Collect payment from customers at time of invoicing.

• Effectively manage time and resources to complete jobs based on priority.

• Attend weekly 1-on-1 with Manager.

• Balance team and individual responsibilities.

• Effectively communicate with team members via written and verbal communication and collaborate on continual process improvements.

• Use company supplied software to track jobs and vehicle statuses. Make updates in systems when necessary.

• Provide management with any ideas for departmental process improvements to align with the needs of the organization.

• Assist in scheduling Retail jobs. Requirements

• Excellent customer service skills with a desire to build and nurture relationships.

• The ability to inspire the trust of others.

• Knowledge of automotive industry, detailing and Pant Protection Film (PPF) preferred but not required.

• Superior mindfulness and ability to focus on a challenging environment.

• Works well under strict time limits without compromise in quality.

• Proven ability to manage multiple priorities with excellent organization and time management skills.

• Ability to work independently with little direction.

• Proficiency with Microsoft Office suite and ability to learn new applications.

• A professional, courteous, and helpful demeanor.

• Proven organizational skills and attention to detail.

• Strong analytical and critical thinking skills.

• Driven, competitive nature able to excel in an ever-changing environment.

• Proven results in meeting/exceeding sales quotas.

Education

• Bachelor’s Degree Preferred

Benefits

Health Insurance

Dental Insurance

Vision

Company Matching 401K

PTO

Company Paid Life Insurance

Voluntary Life Insurance

Accident Insurance

Company Vehicle

Job Type: Full-time

Pay: Salary and Bonus Eligible Schedule

Variable Disclaimers

Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. Automotive Elegance is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Automotive Elegance discriminate against qualified persons based on race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Commission pay

Application Question(s):

• What is your desired pay rate?

Experience:

• Sales: 3 years (Preferred)
• CRM software: 3 years (Preferred)
• Customer service: 3 years (Preferred)

Ability to Commute:

• Framingham, MA 01702 (Preferred)

Ability to Relocate:

• Framingham, MA 01702: Relocate before starting work (Required)

Work Location: In person