3 Administrative Client Specialist Jobs in Norcross, GA

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Client Support Specialist, Triad

Advisor Group

Norcross, GA | Full Time

$47k-59k (estimate)

5 Days Ago

Administrative Client Specialist

AUTOMOBILE PROTECTION CORPORATION

Norcross, GA | Full Time

$46k-58k (estimate)

2 Months Ago

Client Relations Specialist

Harsco

Norcross, GA | Full Time

$58k-77k (estimate)

3 Months Ago

Administrative Client Specialist

$46k-58k (estimate)

Full Time 2 Months Ago

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AUTOMOBILE PROTECTION CORPORATION is Hiring an Administrative Client Specialist Near Norcross, GA

Job Title:

Administrative Client Specialist

Job Code:

ADCLSPEC

Department:

Operations

Reports to:

Processing/General Office Supervisor

FLSA Status:

Non-Exempt (Hourly)

Grade:

Salary Band:

Admin/Operations

Updated:

January 2024

Summary

The Business Processing department ensures that APCO’s contracts pass all eligibility requirements. A close partnership with both our agents in the field and dealership personnel drives success.

The Administrative Client Specialist acts as the front-line team member for greeting and welcoming guests and for ensuring building facility functions are maintained.

Essential Duties and Responsibilities

Greet and check in all on-site visitors while ensuring facility security guidelines are followed.
Coordinate scheduling of maintenance and repairs for the Norcross building, including but not limited to: HVAC systems, uninterrupted power supply, backup generator, emergency fire systems, landscaping, janitorial, and other necessary repairs.
Serves as the company point of contact for reporting of faulty facilities equipment or furniture, including but not limited to: Cubicles, kitchen and coffee station equipment, restroom facilities, office furniture, exercise equipment, and any other building related issues for the Norcross location.
Acts as on-site liaison for outside building facility companies, providing information concerning needed maintenance or repairs, building tours, and serving as point of contact for technicians and inspectors.
Coordinate the scheduling for building meeting rooms and aid in orchestrating event related snacks and meals.
Facilitate the ordering and inventory of office consumables including, but not limited to: Coffee station supplies, office snacks, soaps, paper towels, toilet paper and other supplies as needed.
Answer and direct inbound callers on a company multi-line telephone system.
Prepare written communications and correspondences as needed.
Provide timely and professional responses to all inbound and outgoing inquiries whether verbally or in written communications.
Assist in the procurement and distribution of office supplies for various departments as needed.
Prepare outgoing mail including but not limited to invoices and checks as needed.
Assist Shipping and Fulfillment Lead with managing and arranging outgoing mail and coordinating incoming mail collection as needed.
Drive for superior customer experiences.
Engage in special projects, process improvements and system enhancements as needed.
Assist with other tasks as needed.
Embrace and support all our core values.

Education and Experience

High School Diploma or GED Required.
Minimum of 1 years’ experience related to the duties and responsibilities specified.

Skills

Microsoft Suite experience to include Excel, Word, Outlook required
Ability to prepare and maintain routine administrative paperwork and records.
Must have strong skills in verbal and written communications.
Strong decision-making and critical thinking skills within guidelines of company procedures and the ability to apply principles of logical and scientific thinking to a wide range of problems
The ability to pay attention to the minute details of a project or task and to perform work accurately and thoroughly.
The ability to demonstrate conduct conforming to a set of values and accepted standards and to engage in productive work relationships with a variety of personalities and individuals.
Ability to adapt to shifting priorities and timelines. Must be able to effectively prioritize multiple tasks effectively in a high-pressure deadline driven environment.

Physical Demands

While performing the duties of this job, the employee is regularly required to type and look at a computer screen for lengthy periods of the day. The employee must be able to sit for lengthy periods of time.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Note

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position.

Employee__________________________________ Date_____________

Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state, or local law.