The Collection Manager will be an integral part of the management team guiding the company to success.

Responsibilities:

• Sets staff goals, monitors progress, and directs the workflow of the department to assure standards are met.
• Proactively analyses monthly losses, identifying and projecting subsequent month’s losses and delinquency ratios and numbers.
• Supervising, developing, motivating, training, and optimizing performance of staff, including preparing staff performance reviews.
• Developing measurable goals and reporting on their status and results of collection activities for assigned area of responsibility.
• Continually review policies, procedures, and processes to drive efficiencies with the operations of the Department.
• Prepares and maintains required records and reports regarding loss mitigation loan servicing activities to remain in compliance with regulations and internal controls.
• Manages vendor relationships including, but not limited to, repo agents, outside, technology providers, and legal resources.
• Analyzes Risk Management trends and communicates results to management.
• Oversees and completes all projects as assigned; keeps management apprised of all critical issues.
• Must comply with all company policies and procedures, applicable laws, and regulations.

Qualifications:

• At least 3 years experience in collections (preferred in the auto Industry)
• Excellent written and verbal communication skills
• must be bilingual Spanish/English.
• Have intermediate Microsoft Office skills in excel, word, etc.
• Be highly organized and systematic.
• Solutions based critical thinking skills.
• Work with a team to achieve your objectives.
• Ability to be both a Player AND a Coach.

Benefits:

• Competitive Compensation (base bonus)
• Medical, Dental, and Vision Coverage
• PTO

Job Type: Full-time

Pay: $1.00 - $80,000.00 per year

Work setting:

• Office

Work Location: In person