Autism Spectrum Interventions (ASI) requires a Bilingual Client Intake Associate who enjoys working in an office setting and plans on working with ASI on a regular basis for years to come. ASI is a rapidly growing clinical office. Preferred applicants will have a Bachelor's degree in Accounting/Business Administration or equivalent directly related work experience. In addition, a preferred candidate will have experience in working in a clinical or professional office and have billing experience.

Requirements:

• High school diploma or GED.
• Ability to execute active listening and problem-solving skills to provide exceptional customer service.
• Ability to react to day-to-day operational requirements in a professional and timely manner.
• Excellent interpersonal relationship skills and the ability to work with individuals of all levels.
• Time management, prioritization, and organization
• Detail-oriented: the ability to analyze spreadsheets/trackers and create action plans based on data
• Ability to remain focused and flexible while shifting/changing priorities, heavy workload and tight deadlines
• Proven strong written and verbal communication skills including phone and e-mail etiquette.
• Proven computer skills and knowledge of MS Excel, Word, Outlook; ability to provide IT support and use intricate computer systems.
• Key characteristics: organized, energetic, intelligent, dependable, good listener, professional, attention to detail and collaborative spirit.

Preferred Qualifications:

• Bilingual in English and Spanish
• Previous ABA/mental health administrative experience preferred
• Minimum 2 years administrative experience preferred

Primary Responsibilities:

• Opening and/or closing the agency based on business needs.
• Preparing and submitting various reports to funding sources - accurately and timely - as required.
• File claims to ensure maximum entitled reimbursement.
• Carrying out billing, collection, and reporting activities according to specific deadlines
• Respond to inquiries from insurance companies, patients, and providers.
• Process and enter authorizations in ABA Therapy Software for all funding sources
• Receive inquiries from parents and/or funding sources regarding ASI services
• Provide an overview of ASI service offerings and answer related questions from parents and/or funding sources
• Provide guidance to clients through the funding process for all funding sources from the point of inquiry to the start of direct intervention services.
• Perform insurance verifications and determining eligibility for services as well as cost-sharing information (i.e., deductibles and copayments)
• Provide support directly to clinical staff on a daily basis.
• Develop and maintain cooperative relationships with funding sources and coworkers.
• Provides clear, timely, actionable information to internal operations and clinical executive team to address staff or family issues and organizational needs
• Perform additional duties as requested by Business Development Manager.

Benefits and Compensation:

• Competitive Compensation
• Medical/ Dental/ Vision Insurance for eligible employees
• Free Telehealth
• Life Insurance/Long-Term Disability/Short-Term Disability for eligible employees
• 401k for eligible employees
• Comfortable work setting
• Employee Discount Program
• Supportive management and excellent teamwork environment!