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Bilingual Customer Service Representative
$30k-37k (estimate)
Full Time | Part Time 1 Month Ago
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Authorized Cricket Wireless Dealer is Hiring a Bilingual Customer Service Representative Near Northport, AL

Pay: Hourly Bi-Weekly Commission!

Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket is available nationwide at Cricket branded retail stores, dealers, national retailers and at www.cricketwireless.com

Want to join a dynamic wireless company where your ideas and talents really matter? At Cricket, we work hard and have a great time doing it. We’re looking for smart and driven people who want to make a difference. We offer our team members a competitive total rewards program as well as a comprehensive benefits package. We’re a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Job Description:

Every day our Retail Sales Advocate at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

  • Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
  • Deliver outstanding service striving to retain and gain customers
  • Participate in outside sales events or promotions
  • Work flexible hours, weekends and holidays at various locations
  • Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment

Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES:

  • Understand customers’ needs and help them discover how our no contract products meet those needs
  • Possess a competitive spirit and desire to meet and exceed sales goals
  • Multi-task in a fast paced team environment
  • Educate and engage customers through product demonstrations
  • Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

  • Ability to work flexible hours, including evenings, weekends and holidays
  • Ability to stand for long periods of time
  • Ability to complete all paperwork completely, accurately, in a timely manner
  • Ability to operate a personal computer, wireless equipment, copier and fax
  • Ability to work in other locations as the needs of the business dictate may be required
  • Complete all aspects of opening and closing the store in accordance with written procedures
  • Submit all transaction journals on a daily basis
  • Assists with inventory maintenance

Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.

Preferred Qualifications:

  • At least one year retail experience in sales or customer service
  • At least 18 and with a high school diploma or GED required. 2 year associate degree preferred
  • One or more years of sales experience in a quota driven environment
  • Proficient use of PC software (MS Office preferred) and point of sales system

Job Types: Full-time, Part-time

Pay: $11.00 - $15.00 per hour

Expected hours: 20 – 35 per week

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed
  • Weekends only

Language:

  • Spanish fluently (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$30k-37k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

05/02/2024

Show more

Authorized Cricket Wireless Dealer
Full Time
$69k-99k (estimate)
2 Weeks Ago
Authorized Cricket Wireless Dealer
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Authorized Cricket Wireless Dealer
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The job skills required for Bilingual Customer Service Representative include Customer Service, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

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Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

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Respond to customer service complaints before they happen.

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Minimum of one year customer service or related experience.

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They help customers with their queries and complaints.

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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

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