Our Mission
AuthoraCare Collective empowers people to be active participants in their care journey, enabling them to live on their own terms through personalized support for mind, body, and spirit.
Our patients are always the author of their life story. During a challenging illness, AuthoraCare Collective helps them author more moments that matter, regardless of the stage of their illness or condition. This is captured by our tagline: Your Story. Our Expert Care.
AuthoraCare Collective is currently seeking a Care Navigator for our Integrated Health Services (community based care) department supporting our service areas. This position will support the Greensboro/Burlington areas.
This position is Full-time, Monday - Friday 8:00am - 5:00pm, supporting occasional weekend community events as needed. Must be a graduate of a four-year social work or human service program (psychology, sociology, human relations)
The Integrated Health Care Navigator works directly with the Integrated Health clinical manager and director to provide high-quality community based case management services to beneficiaries enrolled in the Guide Program and the caregiver. The care navigator will serve as the main point of contact for beneficiaries and caregivers. The Care Navigator will connect beneficiaries and caregivers to appropriate community resources.
The Care Navigator builds strong relationships with beneficiaries and caregivers to help beneficiaries stay engaged in medical care and adhere to their medications. Maintain a person-centered care plan. Care Navigators are committed to removing the beneficiary's barriers to care by identifying critical resources for the beneficiary, helping them navigate through healthcare services and systems, and promoting wellbeing. The care navigator works closely with the Care Team clinical team members for any medical, practical, behavioral, or other issues that present complexity. Responsible for completion of intake, assessments, and documentation of progress notes in the EMR.
Communicates effectively both verbally and in writing with the Integrated Health Team, community physicians, and other partner organizations. Identifies patient needs in the home or facility and coordinates resources accordingly. Documents the outcome of care in the appropriate EMR system. The care navigator will bring experience and passion to working in an environment that follows AuthoraCare core values of humanity, compassion, empowerment, and excellence as well as inclusion of all team members, patients, and caregivers. Supporting occasional weekend community events as needed.
Our team members enjoy the following benefits: Competitive salaries and a comprehensive benefit package which includes

• Paid time off (PTO), plus 7 paid holidays
• Medical, dental, vision, disability, and life insurance
• 403B match after 12 months of service.

Other benefits include mileage reimbursement, flexible work schedules, professional growth and development opportunities, and employee engagement activities.
Education and Experience

• Graduate of a four-year social work or human service program (psychology, sociology, human relations.)
• Ability to establish and maintain effective working relationships with patients, other employees, and the public.
• Microsoft Word, Excel and HCHB experience plus.
• Preferred experience in working with older adults, caregivers, and seniors with dementia related issues.
• Currently CPR certified
• Other: Valid state-issued driver's license required. Must carry automobile liability insurance at limits required by agency. Must have own transportation.