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Founded in England, Auspiciouss is an outsource sales and marketing company with a specialization in face to face interaction. The company works as a middle man between the client and the end consumer representing some of the largest Fortune 500 companies! Auspiciouss is currently in 3 countries but the goal is the continue the growth of the company working symbiotically with their clients in order to achieve a common goal.
We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.
Salary range: $59000 - $69000 per year.
Responsibilities:
Receive and resolve, within established guidelines, customer issues, questions and concerns.
Support marketing and sales efforts with industry events, exhibits, or other sales-based events when necessary.
Perform other duties and responsibilities as required or requested by management.
Monitor, resolve, document, and prepare reports on all customer complaints, driver route sheets, and call-in sheets and all customer problems relating to operations and coordinate with sales.
Maintain a positive attitude, and promote the company image by focusing on employee partnership, cooperation, and positive telephone and email manners.
Make sure the customer service area is neat always and orderly and ensure proper greeting of all visitors.
High School Diploma or GED.
Experience creating and maintaining productive client relationships is a plus.
Able to implement solutions to general and specific customer concerns.
Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure.
Possess good organizational skills and record-keeping skills.
Possess the ability to speak and communicate effectively with customers and employees, both verbally and in writing.
Proficient in Microsoft Outlook, Microsoft Word, and Excel.
Good problem-solving ability.
All your information will be kept confidential according to EEO guidelines.
Full Time
$32k-40k (estimate)
03/06/2023
07/11/2024
The job skills required for Customer Service Assistant include Customer Service, Problem Solving, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
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Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
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Customer service assistants deal with customer questions, purchases and complaints.
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Organize and schedule customer orders to an appropriate department.
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Follow up with customers at a later date.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
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Step 3: View the best colleges and universities for Customer Service Assistant.