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About PayEngine
Powered by our VC-funded organization, Platform Factory Inc., PayEngine is an embedded, full-service, financial transaction technology. Our vertically focused SaaS Partners leverage PayEngine APIs, webhooks and proprietary widget technology, to embed, launch, and scale payments for their customers.
As a player in the FinTech payments space, we understand the critical need to offer agile SaaS-based solutions backed with scalable payments orchestration. Our mission is to create an orchestrated-commerce for our Partners that provides the agility of SaaS sprints with the support of payments-related services.
About the roleWe are looking for an energetic Onboarding Specialist to own merchant application processing across PayEngine processors. The Onboarding Specialist owns the day-to-day management of onboarding merchants from application submission to account activation. The specialist acts as a liaison between processor and Partner or processor and Merchant depending on the orchestrated solution.
The Onboarding Specialist owns submitting applications to processors, coordinating with necessary parties through application pends, and moving applications through the operations funnel stages to account activation.
This is a role that requires exceptional focus on process and Service Level Agreement (“SLA”) deliverables. An existing payments onboarding back-ground is required to shrink the learning curve and effectively navigate application submission process across multiple processor systems, maintain accurate status records across multiple processor and PayEngine systems, adapt to multiple communication methods, maintain accurate stage reporting within internal systems, present merchant account status and conversion reports to management line on a consistent basis (typically daily) and communicate processor system or workflow changes upward to line manager as needed.
PayEngine is a dynamic technology that is constantly offering new products and innovative features to help our Partners grow their customer base. Below are some of the tasks the Onboarding Specialist is responsible for; please note, this is not an exhaustive list and will evolve alongside new product releases.
Other
$47k-56k (estimate)
11/30/2023
04/21/2024