1 Client Support Representative Job in Hyattsville, MD
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Aurora Ripple Enterprises is Hiring a Client Support Representative Near Hyattsville, MD
Aurora Ripple Enterprises is a growing, privately owned Sales and Marketing company in the area, servicing over 5,000 customers regionally. Currently, we are seeking a collaborative and solution-oriented individual to join our client marketing and support team! Our Client Support Representative role is a full-time position.
If you are a team player and sports enthusiast this is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services. Client Support Representatives are the initial point of contact
Client Support Representative Responsibilities:
- Attracts potential customers by answering product and service questions
- Handling order-related questions, inquiries, and requests from customers
- Recommends products that will meet customers’ needs
- Prepares product or service reports by collecting and analyzing customer information
- Contributes to Client Support team effort by accomplishing related results as needed
- Maintaining current knowledge of products offered
- Perform all other duties related to the Client Support Representative role as assigned
Requirements of a Client Support Representative:
- Positive attitude and excellent communication skills
- Knowledge of principles and processes for providing excellent customer service.
- Previous experience in Customer Service, Retail, Sales, Administration, Management, Marketing, or a related field is preferred
- Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking
- Bachelor's degree is preferred
- Support company values and standards of integrity
- Excellent verbal and interpersonal skills with a high degree of professionalism
- Must be able to function as part of a team as well as independently
Job Summary
Full Time
$57k-74k (estimate)
03/28/2024
04/23/2024
The job skills required for Client Support Representative include Customer Service, Problem Solving, Products and Services, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Representative positions, which can be used as a reference in future career path planning. As a Client Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Representative. You can explore the career advancement for a Client Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Representative job description and responsibilities
Client support representatives manage client relationships and provide customer support.
02/19/2022: Chattanooga, TN
Client support representatives help customers resolve technical problems associated with a product or service.
02/02/2022: Asheville, NC
They also ensure compliance with standards established procedures for addressing client concerns.
02/03/2022: Kansas City, MO
Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/27/2022: Ventura, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
03/21/2022: Medford, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Representative jobs
For this kind of job u need to practice active listening and learn to empathize with your customers.
01/28/2022: Terre Haute, IN
Familiarity with your products or services can do good for you as you work as customer support rep.
01/25/2022: Akron, OH
Client support representatives need to be current on technological developments and trends to be effective on their job.
02/25/2022: Harrisburg, PA
Client support agents can find out which tickets need their attention the most by creating customized ticket views.
04/14/2022: Nashville, TN
Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.
01/27/2022: Wichita Falls, TX
Step 3: View the best colleges and universities for Client Support Representative.
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