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The Resident Services Coordinator is responsible for all areas of resident engagement. The role will answer all incoming company calls, assist residents with maintenance requests, track, and order office supplies, coordinate move-in and move-out processes, coordinate NSF and collection processes, open and close office, and promote overall good communication between residents, owners, and the company.
Compensation : $14 - $15 hourly
$14 - $15 hourly
Responsibilities :
Upon leaving for the day, ensure lights are off and the office can be safely and efficiently closed until the next business day.
Move-In and Move-Out Coordination : Initiate all processes for move-ins and move-outs. Follow set processes and not deviating from those.
Make sure timely and proficient communication with residents and portfolio managers takes place.
Make sure the purpose of all phone calls is fulfilled. Park calls, take messages, and create call-back tasks when necessary.
Qualifications :
Keeps others adequately informed. Selects and uses appropriate communication methods.
Problem Solving- Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.
Resolves problems in early stages. Works well in group problem-solving situations. Reacts well under pressure. Relates and interacts well with all types of people.
Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback.
Contributes to building a positive team spirit. Motivates others to perform well. Approaches assigned tasks enthusiastically and with vigor.
About Company
Augusta Rental Homes is a company in Augusta GA managing over $100 million dollars of assets through the use of technology since 2014.
In 2024 we will be expanding our physical footprint into two expansion markets with a centralized headquarters in Augusta.
Come work with a dedicated team of experienced and passionate people as we continue to innovate asset management. Our focus has been to deliver a top-tier level of service to our residents and the team members.
We are proud of our team culture and strong work ethic. We are excited to bring on new, great people to be a part of a growing team.
Company benefits include :
Last updated : 2024-05-07
Full Time
$56k-73k (estimate)
05/08/2024
05/12/2024
augustarentalhomes.net
Augusta, GA
The job skills required for Resident coordinator include Resident Service, Customer Service, Problem Solving, Property Management, Coordination, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Resident coordinator positions, which can be used as a reference in future career path planning. As a Resident coordinator, it can be promoted into senior positions as a Top Long Term Care Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident coordinator. You can explore the career advancement for a Resident coordinator below and select your interested title to get hiring information.