The Medical Office Manager: 

• Supervises medical office staff performing revenue cycle activities for pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling, appointment scheduling, check-in/out, health information management, JCAHO compliance, optimization of physician schedules, excellence in customer service and quality monitoring for multiple physician practices.
• Analyzes revenue-related information to identify trends and takes action to maintain or improve revenue performance, reduce no-shows, improve customer service scores, etc.
• Leads improvement efforts in front end processes.
• Proactively manages all business operations to support accessible, customer-friendly patient care and services in a safe environment at Augusta Medical Group.

Requirements

• Bachelors Degree in Healthcare Administration or related field.
  • At least 8 years physician office work experience may be substituted for this requirement.
• Minimum of four (4) years healthcare experience, including at least one (1) year supervisory experience, preferably in a physician practice setting.
• Working knowledge of Microsoft applications.
  • Proficiency on Microsoft Excel.
• Demonstrated multi-tasking skills.
• Excellent communication and presentation skills, both verbal and written.
• Ability to collect, analyze and apply data and other practice information; prepare and present written and oral reports with recommendations.
• May require travel within Staunton, Augusta County and Waynesboro area as needed.
• Certification with American Academy of Professional Coders preferred.

Some benefits of working at Augusta Health include:

• Insurance package including health, dental, and vision
• Retirement savings helping you to plan for your future
• Generous paid time off to promote work life balance
• Free onsite parking
• 24/7 armed security to ensure your safety
• Shift and weekend differentials
• Flexible scheduling
• Clinical ladder career path program
• Shared governance
• Tuition reimbursement
• Onsite child care
• Augusta Health Fitness Reimbursement Program
• Individualized orientation with dedicated preceptor
• Onsite credit union
• Employee discounts including the cafeteria, gift shop, pharmacy, and movie tickets

Equal OpportunityAugusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.