Company Description

Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

Job Description

The base salary for this position is $20.60 hourly.

Join our Mauna Lani family as a retail Sales Specialist and express your passion for customer service excellence. This individual will warmly greet and assist customers with their merchandise selections by providing accurate merchandise information. He/She will also be responsible for merchandise and store maintenance as well as money management. The ideal candidate will have strong customer service skills, basic math and computer skills, be proficient in communication, creative, flexible and have an eye for detail. Previous experience in a retail setting is preferred.

Qualifications

• Welcome, approach and assist all customers with their individual needs and requests.
• Provide support to each customer with his or her selections by sharing accurate and related merchandise information.
• Assist customers in the fitting room.
• Accurately ring merchandise at the POS terminal.
• Gift-wrap and/or pack merchandise for shipping.
• Answer all phone calls promptly and properly.
• Check the selling floor daily for any restocking needs. Retrieve necessary merchandise and replenish the selling floor.
• Maintain shop merchandising and housekeeping standards at all times.
• Inform Manager/Buyer of any merchandise needs.
• Process any damages and/or outgoing merchandise.
• Count and maintain personally issued bank.
• Maintain guest check-in/out reports. Run end of day reports.
• Balance daily paperwork.
• Accurately ring and process all transactions through the POS terminal.
• Turn in all daily paperwork and deposits to appropriate personnel.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.