Company Description

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it’s a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect.

Job Description

Join our team as a Bathhouse Attendant for Solage, serving the needs of the business, our guests, and our colleagues by providing exceptional service through the facilitation of our Signature Mudslide treatment, taking, serving and collecting food and beverage orders to guest’s pool-side locations according to our standards in a courteous and efficient manner.

• Facilitate the Mudslide treatment throughout your shift, set up mud lounges, prepare baths and set up sound chairs. Clean and reset all rooms at the end of each treatment stage. Ensures that the highest level of guest service is delivered at all times.
• Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols.
• Follow opening procedures to ensure that everything is ready and stocked for our guest’s arrival.
• Maintain all guest areas ensuring an ample supply of pool towels and full amenities. Clear all dishes and signs of guest use immediately. Reset chairs to standard when guests have left the Bathhouse, remove all used linen.
• Maintain cleanliness and efficiency of the bar, prep room and guest restrooms throughout the day. Complete cleaning and organizational projects in the prep room as directed by the Spa Bathhouse Supervisor.
• Assist the Spa Supervisor with monthly prep room inventory for professional products, inventory for guest supplies, and kitchen inventory for cleaning supplies. Monitor inventory of supplies throughout the month and report any items that are running low to the Spa Supervisor.
• Follow-up with Spa Bathhouse Supervisor on all comments, concerns and suggestions made by staff members and resort guests.
• Maintain complete knowledge of all menu items, prices, preparation, method/time, ingredients and quality standards of taste, appearance, texture, temperature, portion size, garnish and presentation.
• Maintain positive guest relations at all times.

The starting pay rate for this position is $17.50 per hour plus tips. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.

Qualifications

• 1-3 years of experience in a service role, preferably in the hospitality industry
• Excellent eye for detail, ability to multitask and work in a fast paced environment
• Available to work holidays, weekends and evenings as needed
• Ability to satisfactorily communicate in English with guests, management and fellow team members to their understanding.
• Must have or be able to obtain RBS training according to state laws within 30 days upon hiring.
• Must have or be able to obtain a food handlers certification within 30 days upon hiring.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.