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Customer Relations Representative
AU Standard West Jordan, UT
$43k-54k (estimate)
Full Time 3 Weeks Ago
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AU Standard is Hiring a Customer Relations Representative Near West Jordan, UT

Our Salt Lake City-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community, our Customer Relations Representative role is unmatched. By leaving a lasting imprint on customers through courteous and empathetic actions, we are able to be the voice for our clients while making a name for ourselves, in addition. 

As a Customer Relations Representative, you will be the direct point of contact with donors directly to offer information, factual evidence, and support their needs while they complete donations and support decisions surrounding our client’s mission. By working with sales and marketing team members we are able to stay current with fundraising trends and techniques. Due to client needs, we are seeking a Customer Relations Representative who is ready to work in a fast-paced environment and is willing to start immediately.

Responsibilities of the Customer Relations Representative:

  • Help sustain our business expansion and objectives by raising awareness surrounding our client’s missions and goals
  • Answer potential donor's questions and, through proper training, respond to their inquiries
  • Record donations with accuracy to improve donor enrollment reporting accuracy
  • Collaborate with different causes and organizations within the community to build partnerships while enhancing fundraising efforts
  • Work directly with Customer Relations Managers to improve and increase our donor base

Qualifications and Requirements of the Customer Relations Representative:

  • Some college or a higher education degree in Communications, Marketing, Business, or a related field is recommended, but not required
  • Must have a passion for supporting causes and others within the community
  • Empathy and understanding are essential when working closely with these causes
  • Organized, timely, and resourceful are key traits
  • Ready to work in a team-based environment or independently

#LI-Onsite

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

04/11/2024

EXPIRATION DATE

04/27/2024

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The following is the career advancement route for Customer Relations Representative positions, which can be used as a reference in future career path planning. As a Customer Relations Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Representative. You can explore the career advancement for a Customer Relations Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Relations Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Representative job description and responsibilities

A Customer Relations Representative comes under the career category of Customer Service Representative.

02/22/2022: Springfield, OH

Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations.

03/08/2022: Minneapolis, MN

They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details.

02/02/2022: Greenville, SC

Customer Relations Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

01/23/2022: Orlando, FL

Customer Relations Representative must recommend a solution to the customer who, hopefully, agrees to the fix.

01/29/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Representative jobs

Customer Relations Representative must be patient and polite, especially when dealing with difficult or angry customers.

02/12/2022: Tuscaloosa, AL

Customer Relations Representatives need to be able to communicate and convey their message to the customers to run a successful business.

02/17/2022: Lynchburg, VA

Always exhibit a positive attitude and effectively diffuse and handle difficult customer situations.

02/26/2022: Roanoke, VA

Customer Relations Representative must be able to catch on quickly and be open to learning new systems, software, and willing to help out where ever necessary.

01/22/2022: Philadelphia, PA

Start with awareness and training.

02/07/2022: Santa Barbara, CA

Step 3: View the best colleges and universities for Customer Relations Representative.

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