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Attorneys Parker & Maloney in Miami Beach, FL is looking for one remote live chat specialist (entry level) to join our team. We are located on 3921 Alton Road #404. Our ideal candidate is self-driven, motivated, and hard-working.
We are currently looking for a remote Live Chat specialist (Front Desk). The Live Chat Agent will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our clients’ websites (via Live Chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of handling multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.
The successful candidate will:
- Offer quick and accurate assistance to customers
- Have strong attention to detail and strong reconciliation skills
- Be performance-driven
- Have a process improvement mindset
- Must be humble and a "get it done" attitude
- Have strong written and verbal communications skills
- Be a self-starter and able to work independently
- Be able to work in a fast-paced environment
Responsibilities:
Requirements:
What you'll get:
Benefits:
Full Time
$49k-65k (estimate)
05/03/2024
07/02/2024