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We are currently looking for a Live Chat Agent (Front Desk). The Live Chat Agent will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our clients’ websites (via Live Chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of handling multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.
The successful candidate will:
- Offer quick and accurate assistance to customers
- Have strong attention to detail and strong reconciliation skills
- Be performance-driven
- Have a process improvement mindset
- Must be humble and a "get it done" attitude
- Have strong written and verbal communications skills
- Be a self-starter and able to work independently
- Be able to work in a fast-paced environment
Responsibilities:
Requirements:
What you'll get:
Monthly bonus based on performance
Be a part of a group of diverse, energetic professionals who play as hard as they work
Plenty of room for upward career mobility
Benefits:
We are looking forward to reading your application.
Full Time
$37k-47k (estimate)
05/04/2024
07/03/2024
The job skills required for Live Chat Agent (Remote) include Products and Services, Customer Support, Life Insurance, Attention to Detail, Verbal Communication, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Live Chat Agent (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Live Chat Agent (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Live Chat Agent (Remote) positions, which can be used as a reference in future career path planning. As a Live Chat Agent (Remote), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Live Chat Agent (Remote). You can explore the career advancement for a Live Chat Agent (Remote) below and select your interested title to get hiring information.