Role 2: Director, Testing (CTH)

Salary: 200K

Location: Dallas (hybrid)

Key Responsibilities:

• Direct the enterprise level development of the QA strategy, methodology, discipline, and framework
• Continuously evolve the Quality Engineering strategy, approach, and execution for the consumer lending IT landscape
• Provide strategic direction and execution support for the QA leadership team across consumer loan origination, servicing, data, and system performance portfolios.
• Provide leadership and technical expertise within Quality Engineering, implementing industry leading practices and solutions
• Provide the mentorship, guidance, and support to continuously improve the quality outcomes via test automation and innovation.
• Participate in interviews, induction, training, and performance evaluation of all core QE team members (leads and subject matter specialists)
• Implement and maintain quality engineering standards and govern it for high levels of adherence.
• Establish synergy with application development & support teams adhere to QA strategy principles, guidelines, and best practices.
• Deliver continuous QA improvements, demonstrated through year-on-year improvements in the metrics/SLA, with a continuous improvement quarterly plan
• Review the utilization of Capacity, Testing Tools (Functional, Automation, Performance, Data), Environment, and Knowledge levels
• Review the QA activities, leading practices, risks, and the impact to the projects/releases
• Review the root cause analysis of the key issues related to the quality & implement corrective and preventive (CAPA) actions.
• Review the utilization of Capacity, Testing Tools (Functional, Automation, Performance, Data), Environment, and Knowledge Assets
• Gather and present Quality Metrics, KPI, SLA, Trends to the IT and Business stakeholders.
• Serve as an escalation point for testing and quality engineering matters and act as the primary point of contact for QE teams.

Desired Skills:

• QA Program Management experience across multiple projects, in a global delivery model, with an innovation mindset
• Ability to deliver large and complex programs, activities, & processes - motivate a team and recognize the top talent
• Experience leading multiple aspects of testing, such as system, functional, regression, performance, etc;
• Experience with QA in agile and waterfall methodologies.
• Experience managing/developing coding of automate tests including unit, code UI and load testing.
• Provide thought leadership regarding adoption of emerging trends in software quality assurance.
• Proactive, strong-minded, quick thinker, and assertive personality with strong persuasion and negotiation skills
• Excellent multi-level communication skills with key stakeholders - to provide timely updates to VP, C-Suite in both IT and Business
• Providing leadership and building and maintaining strong win-win relationships aross business, IT, vendor partners and third party providers
• Excellent coordination skills in a fast-paced multi-vendor, Agile environment
• Strong leader with experience in implementing and shaping QA processes and strategies
• Strong technical skills in functional and non-functional testing, manual and automation
• Very strong skills in Risk Management - Risk Identification and Mitigation
• Experience managing testing departments or testing functions in an outsourced, managed services model