POSITION SUMMARY
As an integral part of the patient care team, the Patient Care Associate performs direct and indirect patient care functions under the supervision of appropriately licensed personnel.
The Associate is responsible for assisting patients with personal care needs and participates in the plan of care. The Associate regularly communicates observations and data collection to the Clinical Associate. This position also collects test specimens as directed according to established procedures and documents patient care activities consistent with data collection and the test performed.
The Associate assists customers in a friendly, prompt, caring manner, always maintaining the highest level of confidentiality and respect. This position works as part of the care team to meet the needs of the customer and to support team objectives, assisting other team members when necessary.
QUALIFICATIONS
EDUCATION: High School degree or equivalent; ability to read, speak, and write English.
LICENSE/CERTIFICATION: BLS certified within six months of hire.
EXPERIENCE: Six to nine months healthcare experience (patient care experience preferred); knowledge of medical terminology; interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, set priorities, solve problems, and use proper judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.
PERFORMANCE EXPECTATIONS
Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool.
WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, blood-borne pathogens, hazardous substances, and potential injury.
Reaching, stooping, kneeling and crouching approximately 25% of a workday; visual and physical ability required to work at a computer terminal; standing and walking
approximately 50% of a workday; lifting approximately 50 to 100 pounds frequently with assistance occasionally; physical abilities required to push, pull or transport equipment and patients.
Patient Care Associate
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Essential functions of this position are listed on the department specific Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position reports to Nursing unit leadership.
The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.