Essential Duties and Responsibilities

• Verify the necessary supplies at the start of each shift.
• Park and retrieve customers' vehicles safely and timely.
• Records the location of the parking space as well as the number on the valet ticket.
• Assist customers and their passengers in and out of their vehicles, including helping them with their luggage and/or personal items.
• Control traffic on the drive to ensure a smooth flow at all times while ensuring the drive itself is safe for pedestrians.
• Assist with the maintenance and appearance of parking equipment and report any malfunctions or safety hazards to the direct supervisor.
• Maintain a neat and orderly valet stand and drive at all times, free of debris and trash.
• Complete the necessary end-of-shift documentation and transfer vehicle keys and supporting tickets to the next shift's employees.
• Provide the company's standards of service to each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues, and thanking each customer upon exit.

• May be asked by local management to complete small cleaning or maintenance tasks according to the company's Maintenance Checklists.
• If applicable, may be asked by local management to substitute for cashiers when necessary and only when authorized by the direct supervisor.
• Other special projects as assigned by location management.

Qualifications

• A High School degree is required.
• Ability to read and comprehend verbal instructions and written correspondence.
• Ability to communicate effectively both verbally and through written correspondence.
• Ability to provide customer resolution in a professional and friendly manner.
• Have and maintain a valid driver's license.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to stand for long periods of time and run.
• Ability to run up and down multiple levels of stairs.
• Ability to work outdoors in all weather conditions.

Qualifications Desired

• Have thorough knowledge of the major streets, local landmarks, and highway entrances in the geographical area around the facility.

Performance Standards

This position will receive an annual performance review from the direct supervisor to discuss actual performance as compared to company-stated expectations and agreed-upon job-related performance goals for the upcoming year.

Physical Demands and Working Conditions

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands: as part of performing the duties associated with this position, the employee will be required to stand, walk, sit, run, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk, and hear. The employee must occasionally lift and/or move objects up to 25lbs.

Work Environment: While performing the duties of this position, the employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate.

Internal Contacts

This position will have regular contact with location management, corporate office employees, peers, and field employees.

External Contacts

This position will have regular contact with vendors, customers, and property management/clients contact.

**Atlantic Services Group is an Equal Opportunity Employer**