For nearly a century, Atlantic Plumbing Supply has been a leading source of supply to homeowners, contractors, and industry. Atlantic has grown from a single branch operation to one of the most respected multi-branch distributors in New Jersey with locations in Long Branch, Toms River, Kenilworth, Newark, Wall, Wrightstown, and Waterworks.

At Atlantic Plumbing Supply, we realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement.

Job Summary:

An Account Associate is in charge of making sure to meet the needs of their clients and customers . They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business projects while providing the highest level of customer service at all times.

Duties/Responsibilities:

Enter sales orders for their customers, deciding on sale price and GP%.

Manage customer accounts to determine their needs.

Answers customers questions about merchandise and assist with purchase decisions.

Consults with customers to understand their needs and preferences related to merchandise, work with customer to decide what vendor to purchase material from.

Demonstrates and explain merchandise, selecting and suggesting options suitable for the customer’s needs deciding where to procure and purchase the material from.

Transfer material between branches for stock if their branch does not have material coordinating with other branches on material transfer and timing.

Inventory control, cycle counting and making required adjustments.

Collaborate closely with AR department to accelerate and collect timely payments from customers/accounts.

Work with vendors to get special pricing and terms for jobs.

Decide whether to take a product return and give credit to the customer, working with vendor to get a return goods authorization.

Required Skills/Abilities:

• Excellent listening and verbal communication skills.
• Extensive knowledge of the merchandise sold.
• Excellent verbal and written communication skills.
• Ability to operate or to quickly learn the store’s point-of-sale system.

Education and Experience:

• High school diploma or equivalent preferred.
• Minimum 1-year sales and plumbing experience, industry experience is required for this role.
• Previous retail and plumbing sales experience is required.

Requirements:

• Prolonged periods of sitting and walking throughout the retail and warehouse space.
• Must be able to lift up to 25 lbs.at times.
• Authorized to work in the United States.

Atlantic Plumbing Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.